What are the responsibilities and job description for the Business Development Associate position at International Voyager / CruiseDirect?
About the Company:
For over 15 years, more than 33 million visitors and over 500,000 clients have enjoyed our award-winning service here at International Voyager / CruiseDirect.com. We’re proud to say that we offer responsive, hassle-free vacation planning for global travelers. We’re thrilled to inspire bucket lists, family reunions, honeymoons, dream vacations and more! Join our growing Inc. 5000 award-winning team, revolutionizing travel planning and online booking, and begin helping our guests build memories for a lifetime. Your dream job starts here.
About the Role:
We’re currently looking for a Business Development Representative to act as the liaison between our Marketing and Sales teams. Your role will be to seek new business opportunities by contacting and developing relationships with potential private label and co-brand customers. To be successful in this role, you should have previous experience developing leads from marketing campaigns and meeting sales quotas. You will use your communication skills to cultivate strong relationships with customers, from first contact until you close the deal. You will also ensure proper after-sales service. If you are motivated and results-driven, and enjoy working in a team environment, we’d like to meet you. Ultimately, you will boost sales and contribute to our long-term business growth.
Responsibilities:
● Qualify leads from marketing campaigns as sales opportunities
● Contact potential clients through cold calls and emails
● Present our company and private label solution to potential clients
● Identify client needs and suggest appropriate solution
● Customize product solutions to increase customer satisfaction
● Build long-term trusting relationships with clients
● Proactively seek new business opportunities in the market
● Set up meetings or calls between (prospective) clients and Business Development Manager
● Report to the Business Development Manager on (weekly/monthly/quarterly) sales results
● Stay up-to-date with new products/services and new pricing/payment plans
Requirements:
● Proven work experience as a Business Development Representative, Sales Account Executive or similar role
● Hands-on experience with multiple sales techniques (including cold calls)
● Track record of achieving sales quotas
● Experience with CRM software (e.g. Salesforce)
● Familiarity with MS Excel (analyzing spreadsheets and charts)
● Understanding of sales performance metrics
● Excellent communication and negotiation skills
● Ability to deliver engaging presentations
● BSc degree in Marketing, Business Administration or relevant field
Rewards:
● Competitive salary commensurate with experience
● Health and wellness benefits
● Retirement plans
● Casual environment
● Paid time off
● Free or discounted travel