Senior Program Manager - Technical

Position Overview

The Product Engineer will work with dealers on Special Quotations (SQ’s) during the vehicle ordering process. This position will assist the dealer with spec’ing the correct truck to satisfy the end user application and/or vocation. Position also works closely with Truck Equipment Manufacturers (TEM) to facilitate body mounting and ordering.

The Senior Program Manager - Technical will work across all the appropriate Product Lines to gain a thorough and complete understanding of vehicles and how they are used by our customers in the field.

Responsibilities

• Build and maintain relationships, through daily dialog, with dealers, TEM’s customers, internal functional groups and custom engineer personnel.
• Act as the liaison between the dealer, placing an order for the customer, and the internal community for resolution of Special Quotations (SQ’s) generated by the dealer during the ordering process.
• Use of available tools to investigate the order being placed, understanding vehicle/feature compatibilities, and proposing alternative solutions to issues encountered by dealers during the ordering process.
• Participate in program and VA reviews as appropriate.
• Work in, and support, the SQ process, and propose process improvements to help streamline International’s response time and quality answers to dealers and customers.
  
  

Minimum Requirements

• Bachelor’s degree
• At least 12 years of technical project/program management experience
• At least 2 years of lead experience
  
  

OR

• Master’s degree
• At least 8 years of technical project/program management experience
• At least 2 years of lead experience
  
  

OR

• At least 14 years of technical project/program management experience
• At least 2 years of lead experience
  
  

Additional Requirements

• Qualified candidates, excluding current International Motors employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. International Motors does not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)
  
  

Desired Skills

• Excellent communication skills and strong technical background to be able to effectively communicate with dealers/customers on issue resolution.
• Proven customer focus
• Thorough understanding of International’s sales process
• Proven ability to operate in a cross-functional, Product Center environment
• Ability to influence dealers and customers with proposed solutions
• Applications, product and customer knowledge, including a working knowledge of industry and legislated specifications.
• UG, or similar CAD system, experience
• Pharos/CDMS
• Sales Tools
• Web Test Coding
• Model Indexes
• Feature search
• EOFF
• IMS
• TCAPE, Transfer Case and Powertrain Selector analysis tools
• Application approval submissions
  
  

Benefits And Compensation

We provide a competitive total rewards package which ensures job satisfaction both on and off the job. We offer market-based compensation, health benefits, 401(k) match, tuition assistance, EAP, legal insurance, an employee discount program, and more.

For this position, the expected salary range will be commensurate with the candidate’s applicable skills, knowledge and experience.

You can learn more about International’s comprehensive benefits package at https://careers.international.com/#benefits.

Company Overview

At International Motors, LLC* (“International”), we’ve never backed away from forging our own path. Our openness and ability to meet customers where they are, combined with our curious mindset is what defines us as a company. And as individuals. With big changes ahead for the commercial vehicle industry, and people counting on us to keep things moving, we say: bring on the journey.

About International

From a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today, few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International® trucks and engines and IC Bus® school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite® aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit www.International.com.

• International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah.
  
  

EEO Statement

International is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email HUB@Navistar.com to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.