What are the responsibilities and job description for the Luxury Leisure Travel Advisor (Luxury Sales Agent) position at Internova Travel Group?
Overview
The Luxury Travel Consultant will be responsible for providing support to an Independent Advisor with a high-volume leisure business. This individual is expected to assess the client’s needs and provide travel options that meet their expectations.
Responsibilities
- Research and execute client luxury leisure bookings, including hotel and villas, yachts, cruises, dining arrangements, trip proposals, and full-service concierge.
- Investigate different travel destination options, travel prices, and customs.
- Suggest suitable travel options that best suit customer's needs.
- Is knowledgeable about world events and weather that might affect travel plans.
- Ensure that client is aware of all necessary travel documents and health requirements for countries to be visited.
- Independently review client reservations for accuracy and quality.
- Maintain ownership of each client record until departure to ensure all details are completed to the client's satisfaction.
- Research and provide solutions to any travel-related problem clients may experience.
- Maintain awareness of all airline rules and regulations and accurately applies this knowledge to all travel arrangements.
- Follow up with clients upon their return, obtain feedback, and offer to assist with future travel plans.
- Understanding and implementing AXUS digital itinerary platform (can be taught as needed).
- Perform additional duties/projects upon request.
Qualifications
- At least three (3) years of experience in the luxury leisure sector of the hospitality industry.
- Minimum of one (1) year of SABRE experience.
- Experience with high end and high demand travelers.
- Ability to function in a fast –paced, demanding environment with little supervision.
- Excellent verbal and written communication skills.
Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.
