What are the responsibilities and job description for the Business Analyst (Junior) position at Interon IT Solutions?
Project Overview
The Maryland Department of the Environment is looking to develop an online portal and payment
module for MDE's Wells and Septics permitting and licensing applications, encompassing the gathering
and validation of initial requirements. MDE has approximately 5-10 forms to be included in this project.
The portal will feature an informational page for each of these forms.
If resources are not engaged, will not be able to meet Maryland Governor's vision (i.e., Providing Online
customer portal for submitting permits).
The IT Business Analyst assists the Project Management Office primarily with business requirements
gathering, crafting project scope statements, and documentation in accordance with the Agile project
methodology. In addition, the IT Business Analyst will also assist the Project Management Office in the
development, implementation and monitoring of MITDP project throughout the agency to ensure that
project activities meet stakeholder defined requirements. The incumbent in this position will gather
business requirements, recommend new standards, methods of operation, and technologies to the
Director of Projects / Project Manager to improve how the agency accomplishes its Online portal project
mission.
The IT Business Analyst will be responsible for performing needs assessments, identifying problems or
solutions, assessing the current state of the organization, recommending actions to address business
needs, creating requirements documents and assembling business cases. The BA will work closely with
multiple Administrations (Air, Land, Water), and OIMT staff to define business requirements, track
delivery status, monitor project schedules, and validate service provider invoices. This role encompasses
review and validate business/functional/technical requirements, project management, and program
management responsibilities Duties/Responsibilities
Collaborate with stakeholders, including business users, IT teams, and management, to gather and
document detailed business and functional requirements.
Conduct interviews, workshops, and surveys to understand business needs and processes.
Analyze current business processes and workflows to identify areas for improvement or automation.
Develop process models, flowcharts, and diagrams to represent business processes visually.
Translate business requirements into technical specifications for IT teams.
Create detailed documentation, including Business Requirement Documents (BRDs), Functional
Specification Documents (FSDs), and Use Cases.
Work with architects and developers to design IT solutions that meet business needs.
Act as a liaison between business stakeholders and IT teams, ensuring clear communication and
understanding of requirements.
Present findings, solutions, and project updates to stakeholders.
Support project management activities, including defining project scope, timelines, and deliverables.
Assist in resource planning and risk management for IT projects.
Develop test plans and test cases to ensure that the IT solution meets business requirements.
Coordinate and participate in User Acceptance Testing (UAT) with business users.
Identify and document defects, and work with developers to resolve issues.
Assist in the implementation of IT solutions by coordinating training sessions, creating user manuals,
and providing support to end-users.
Manage change requests and ensure that changes are properly documented and communicated.
Analyze data to identify trends, generate insights, and support decision-making.
Create reports, dashboards, and visualizations to present data in a meaningful way.
Continuously evaluate business processes and IT systems to identify opportunities for improvement.
Stay updated with the latest industry trends, tools, and technologies.
Ensure that IT solutions comply with relevant regulations, standards, and policies.
Identify and mitigate potential risks associated with IT projects.
These Include, But Are Not Limited To
The State of Maryland System Development Life Cycle (SDLC) methodology at: Agile/SDLC
The State of Maryland Information Technology Non-Visual Standards at: Contract Policies
The State of Maryland Information Technology Project Oversight at Enterprise Program
Management Office
The Business Analyst shall follow project management methodologies consistent with the most
recent edition of the Project Management Institute's Project Management Body of Knowledge
Guide (PMBOK) pmi.org/pmbok-
A consistent methodology for all activities required under the Payment Gateway Transition and
Implementation Project.
The State of Maryland Information Technology Security Policy and Standards at:
http://doit.maryland.gov/support/Pages/SecurityPolicies.aspx Education:
Bachelor's degree with 3 years of experience in Business Assurance.
Certification in one of the following Analyst, Computer Systems (Junior), Quality Assurance, Quality
Analyst, Project Management, Information Technology
Mandatory Experience
At least (3) years BA IT experience in working with Maryland State agencies. (i.e., designing,
developing, testing, implementing and maintaining)
Exposure to tools like JIRA, TFS, DevOps, Confluence, or Trello for managing requirements and tasks.
Technical business analyst experiences managing several projects simultaneously. Understanding of
how databases work and basic querying skills, Webservices or API works and basic.
Familiar with data analysis tools like SQL, Excel (advanced functions), or basic visualization tools
(e.g., Power BI, Tableau).
Proficiency in using Excel for data analysis, Word for documentation, and PowerPoint for
presentations.
Familiarity with Agile methodologies through training or certification, such as Certified Scrum
Master (CSM).
Experience in managing and execution of multiple related operational requests / projects
simultaneously.
Experience working in a matrixed environment.
Preferred Experience
Experience in Service Now is a plus.
Knowledge of State Government policies and practices.
Knowledge of Payment Portal implementation with FMIS Integration
The Maryland Department of the Environment is looking to develop an online portal and payment
module for MDE's Wells and Septics permitting and licensing applications, encompassing the gathering
and validation of initial requirements. MDE has approximately 5-10 forms to be included in this project.
The portal will feature an informational page for each of these forms.
If resources are not engaged, will not be able to meet Maryland Governor's vision (i.e., Providing Online
customer portal for submitting permits).
The IT Business Analyst assists the Project Management Office primarily with business requirements
gathering, crafting project scope statements, and documentation in accordance with the Agile project
methodology. In addition, the IT Business Analyst will also assist the Project Management Office in the
development, implementation and monitoring of MITDP project throughout the agency to ensure that
project activities meet stakeholder defined requirements. The incumbent in this position will gather
business requirements, recommend new standards, methods of operation, and technologies to the
Director of Projects / Project Manager to improve how the agency accomplishes its Online portal project
mission.
The IT Business Analyst will be responsible for performing needs assessments, identifying problems or
solutions, assessing the current state of the organization, recommending actions to address business
needs, creating requirements documents and assembling business cases. The BA will work closely with
multiple Administrations (Air, Land, Water), and OIMT staff to define business requirements, track
delivery status, monitor project schedules, and validate service provider invoices. This role encompasses
review and validate business/functional/technical requirements, project management, and program
management responsibilities Duties/Responsibilities
Collaborate with stakeholders, including business users, IT teams, and management, to gather and
document detailed business and functional requirements.
Conduct interviews, workshops, and surveys to understand business needs and processes.
Analyze current business processes and workflows to identify areas for improvement or automation.
Develop process models, flowcharts, and diagrams to represent business processes visually.
Translate business requirements into technical specifications for IT teams.
Create detailed documentation, including Business Requirement Documents (BRDs), Functional
Specification Documents (FSDs), and Use Cases.
Work with architects and developers to design IT solutions that meet business needs.
Act as a liaison between business stakeholders and IT teams, ensuring clear communication and
understanding of requirements.
Present findings, solutions, and project updates to stakeholders.
Support project management activities, including defining project scope, timelines, and deliverables.
Assist in resource planning and risk management for IT projects.
Develop test plans and test cases to ensure that the IT solution meets business requirements.
Coordinate and participate in User Acceptance Testing (UAT) with business users.
Identify and document defects, and work with developers to resolve issues.
Assist in the implementation of IT solutions by coordinating training sessions, creating user manuals,
and providing support to end-users.
Manage change requests and ensure that changes are properly documented and communicated.
Analyze data to identify trends, generate insights, and support decision-making.
Create reports, dashboards, and visualizations to present data in a meaningful way.
Continuously evaluate business processes and IT systems to identify opportunities for improvement.
Stay updated with the latest industry trends, tools, and technologies.
Ensure that IT solutions comply with relevant regulations, standards, and policies.
Identify and mitigate potential risks associated with IT projects.
These Include, But Are Not Limited To
The State of Maryland System Development Life Cycle (SDLC) methodology at: Agile/SDLC
The State of Maryland Information Technology Non-Visual Standards at: Contract Policies
The State of Maryland Information Technology Project Oversight at Enterprise Program
Management Office
The Business Analyst shall follow project management methodologies consistent with the most
recent edition of the Project Management Institute's Project Management Body of Knowledge
Guide (PMBOK) pmi.org/pmbok-
A consistent methodology for all activities required under the Payment Gateway Transition and
Implementation Project.
The State of Maryland Information Technology Security Policy and Standards at:
http://doit.maryland.gov/support/Pages/SecurityPolicies.aspx Education:
Bachelor's degree with 3 years of experience in Business Assurance.
Certification in one of the following Analyst, Computer Systems (Junior), Quality Assurance, Quality
Analyst, Project Management, Information Technology
Mandatory Experience
At least (3) years BA IT experience in working with Maryland State agencies. (i.e., designing,
developing, testing, implementing and maintaining)
Exposure to tools like JIRA, TFS, DevOps, Confluence, or Trello for managing requirements and tasks.
Technical business analyst experiences managing several projects simultaneously. Understanding of
how databases work and basic querying skills, Webservices or API works and basic.
Familiar with data analysis tools like SQL, Excel (advanced functions), or basic visualization tools
(e.g., Power BI, Tableau).
Proficiency in using Excel for data analysis, Word for documentation, and PowerPoint for
presentations.
Familiarity with Agile methodologies through training or certification, such as Certified Scrum
Master (CSM).
Experience in managing and execution of multiple related operational requests / projects
simultaneously.
Experience working in a matrixed environment.
Preferred Experience
Experience in Service Now is a plus.
Knowledge of State Government policies and practices.
Knowledge of Payment Portal implementation with FMIS Integration
