Senior Compliance Officer

As Senior Compliance, you will be responsible for aiding in the risk oversight and contribute to promoting a risk management and compliance culture across the Credit Union. Accountable for assisting with implementing and executing the compliance program to ensure the Credit Union complies with all applicable State and Federal Laws, Rules, Regulations and Regulatory guidelines. Continue studying state and federal laws related to the finance industry and ensure that the Credit Union conducts business according to new regulations that arise and maintain advanced knowledge in compliance, the credit union's operations, and various operating systems. You will provide coaching and support to junior level compliance staff, function as first point of contact for junior compliance staff regarding procedural questions, providing clarification on laws, regulations, or guidelines, and assisting with complex/escalated interactions. Assures high level of member service is provided by team.

Direct Reports: None

HOW YOU WILL MAKE AN IMPACT 

-                   Aid in the risk oversight and promoting a risk management and compliance culture across the credit union. Accountable for assisting with implementing and executing the compliance program to ensure the credit union complies with all applicable State and Federal Laws, Rules, Regulations and Regulatory guidelines. Execute compliance strategies and assisting in the implementation, administration, and maintenance of all aspects of the credit union’s compliance program. Provide ongoing assessments of regulatory risks posed to the credit union and its business strategies. Assists in establishing risk assessments, policies, procedures, controls, and action plans to manage any regulatory risks. Responsible for investigating escalated or complex cases, monitoring for credit union and industry trends, identifying emerging risks and advising and reporting to management on a consistent basis. Advises compliance leadership of emerging compliance issues and consults and guides the credit union in the establishment of controls to mitigate risks. Maintains a thorough understanding of current on state and federal laws, rules, regulations, and regulatory guidelines affecting the financial services industry. Performs regulatory compliance research, analysis, and interpretation. Consults with legal counsel, regulatory agencies and credit union trade associations as needed. Develop, coordinate, and facilitate training programs, sessions, and seminars to educate credit union personnel about compliance requirements and procedures. Conduct related training for various levels of new and existing staff to include, but not limited to, senior management, and volunteers on an ongoing basis. 

-                   Leads or assists with organizational or departmental projects, as assigned. Collaborates with teams and participates in new product/service, branch and project development, providing guidance, solutions, and feedback of how compliance may impact the scope. Works with examiners, external or internal auditors and business units during audits or examinations to ensure that compliance and fraud related issues are adequately addressed. Monitors corrective action of any deficiencies identified. 

-                   Performs internal compliance reviews and testing activities in accordance with the approved schedule and procedures; identifies potential areas of compliance vulnerability and risks; collaborates with teams, provides guidance and escalates concerns to ensure timely response and remediation. Prepares reports of findings for management to review and respond. Presents findings and responses to ERM senior leadership for review and consideration prior to further reporting to management. Performs marketing compliance reviews. 

-                   Assists compliance leadership in the interviewing and hiring process to include sitting in interviews with new candidates and providing valuable feedback when needed. Identify training needs of new and current junior level staff. Assists with planning, assigning, and directing work for junior level staff. Provide junior level performance feedback to compliance leadership on a monthly basis as well as during annual performance reviews. Assist with the content, coordination, and conducting team meetings. 

-                   Must comply with all company policies and procedures, applicable laws, and regulations, including but not limited to, the Bank Secrecy Act, the USA PATRIOT Act, and the Office of Foreign Assets Control. 

WHAT YOU WILL NEED TO SUCCEED

Experience 

8 years’ experience in risk management or compliance within the financial industry. 

Education / Certifications / Licenses

This level of knowledge is acquired through completion of a required Bachelor’s degree in Business Administration, Business Management, or related field. A CRCM Certification or comparable certification is also required. Must have and maintain a valid driver’s license. 

PREFERRED SKILLS

• Must have advanced level knowledge of the banking industry’s servicing regulations and guidelines.
• Understanding of legislative and regulatory processes.
• Advanced knowledge of the Credit Union’s operations and various operating systems.
• Excellent decision making, analytical and investigative abilities with attention to detail and accuracy.
• Problem-solving skills.
• Research and member service skills.
• Strong attention to detail and follow-up.
• Strong desire to learn new skills and processes.
• Professional level of verbal and written communication skills are essential to the position.
• Ability to communicate effectively with staff at all levels.
• Advanced proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Advanced knowledge of Credit Union regulations, products, policies, procedures, and services.
• Highly disciplined individual, self-motivated and results oriented.
• Ability to deal with highly confidential information in a professional manner.
• Ability to provide world class member service while executing Interra’s vision, mission, and delivery of Core Values.

INTERPERSONAL SKILLS

• A significant level of trust, credibility and diplomacy is required.
• In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature.
• Communications may involve motivating, influencing, educating and/or advising others on matters of significance.

COMPETENCIES

• Adaptable - Maintains effectiveness in reaching goals by adapting to changing circumstances, tasks, responsibilities, and people. Adjusts effectively to new work structures, processes, or requirements.
• Decision Making - Makes sound decisions in a timely manner using critical thinking, problem solving, insights, and experience. Demonstrates sound judgment that proves to be accurate and correct over time.
• Functional Expertise - Possesses a sufficient level of technical and professional skill or knowledge in position-related areas; keeps up with current developments and trends in areas of expertise; actively seeks ways to grow and be challenged using both formal and informal development activities.
• Integrity & Trust - Is widely trusted; is seen as a direct, truthful individual; has credibility within their areas of expertise; keeps confidences; doesn’t misrepresent themselves for personal gain.
• Self-Motivated - Demonstrates initiative to address challenges, accomplish tasks, and seize opportunities, even when challenged. Demonstrates appropriate urgency and positive attitude while doing so.
• Teamwork - Effective team player who adds complementary skills and contributes valuable ideas, opinions and feedback; communicates in an open and candid manner and can be counted upon to fulfill any commitments made to others on the team.

ADA REQUIREMENTS

Physical Requirements 

• Able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs.
• Must be capable of climbing / descending stairs in an emergency situation.
• Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators.
• Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary.
• Must be able to work extended hours or travel off site whenever required or requested by management.
• Must be capable of regular, reliable, and timely attendance.

Working Conditions

• Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.

Mental and/or Emotional Requirements 

• Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team.
• Must be able to read and carry out various written instructions and follow oral instructions.
• Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics.
• Must be able to speak clearly and deliver information in a logical and understandable sequence.
• Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public.
• Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace.
• Must be able to effectively handle multiple, simultaneous, and changing priorities.
• Must be capable of exercising highest level of discretion on both internal and external confidential matters.

ACKNOWLEDGEMENT

Nothing in the position description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This Job description is not a contract and should not be constructed as a guarantee of employment for any period of time.  Interra Credit Union is an Equal Opportunity Employer and does not discriminate against team members or applicants based on race color, religion, sex/gender, national origin, disability, age, or any other category protected by law.