What are the responsibilities and job description for the Strategic Account Manager position at Interroll?
About Interroll
The Interroll Group is one of the world’s leading specialists within the field of internal logistics. Headquartered in Switzerland, the exchange-listed company employs around 2,300 people at 32 enterprises around the globe. Among the company’s 25,000 customers are plant manufacturers, system integrators and equipment manufacturers. Our products are in daily use by global brands everyone knows, like Amazon, Autozone, Bosch, Coca-Cola, DHL, Procter & Gamble, Red Bull, Siemens, Tesla, Walmart and Yamaha. On top of that, Interroll initiates global research projects for logistics efficiency and is actively supporting industry associations for standards or better use of resources.
GENERAL DESCRIPTION :
The role of the Strategic accounts managers is to build and maintain strong relationships with key business clients. They regularly communicate with clients, resolve client queries, and increase revenue by promoting product innovation. They also collaborate with sales teams to generate sales leads.
DUTIES AND RESPONSIBILITIES :
Discuss and develop business strategies with key strategic accounts as directed.
Prospect key persons within accounts using phone, cold calls, networking, etc.
Manage business pipeline, grow revenue, and develop a strategy for long-term sustained success
Complete strategic customer account plans that meet company standards
Develop and maintain relationships with other global Interroll personal with the aim of building global consistency
Communicate trends / pricing issues and other unique issues as it relates to sales
Develop, implement, and lead the strategy for each assigned strategic account
Responsible for the success of the engagement and overall client satisfaction
Recruit and manage industry / technology-specific Alliances (contracts, infrastructure, executive relationships, etc.)
Proactively assess, clarify, and validate customer needs on an ongoing basis
Build deep relationships with key internal and external stakeholders
Partner with internal resources in order to drive additional value and expertise
Assist with achievement of sales goals and profit plans
Position requires domestic and occasional International travel. Strong communication and collaboration skills are required – including a knowledge of office suite and drawing programs (AutoCAD) preferred by not needed.
REQUIRED QUALIFICATIONS :
Always possess and display Interroll LLC’s Values :
Long-term Thinking
Committed to Excellence
Always Respectful
Passionate about Customers
At least 3 to 5 years of proven sales management experience preferably in the materials handling industry, namely conveyor or storage products.
Experience with C, SaaS, C#, and cloud software and systems
Demonstrated time management and problem solving skills alongside sharp business acumen
Skilled in business case development and able to take the lead when collaborate for projects and pipelines
Experience in solutions selling and dedication to problem-solving
Sound negotiation and decision making skills
A critical thinker with solid leadership and task prioritization skills
Hold a current valid driver’s license.
PHYSICAL DEMANDS :
While performing the functions of this job, the employee is regularly required to sit; use hands and fingers, handle, or feel and talk or hear. Specific vision abilities required by this job include close vision and color vision. The noise level in the work environment is generally quiet.
EDUCATION :
Bachelors or Graduates Degree in business, business administration, computer science, or engineering or equivalent experience.
