What are the responsibilities and job description for the Receptionist (Concierge) Intersect Healthcare position at Intersect Healthcare of Cedar Springs?
Intersect HealthCare
Where your Care meets our passion
Part time weekend position 11am-7:30:30pm
Are YOU an enthusiastic individual with a desire to work for a compassionate company in your community? Are you a warm and friendly person that cares for the people around them? Then the Receptionist role may be a great fit for you.
What we offer:
- A positive employee culture
- Excellent Resident to staff ratios
- Competitive wages
- 401K employer match
- A variety of affordable benefit options
- Paid Time Off and Holiday Pay
- Employee Assistance Services
What you do:
The Receptionist must be a well presented, charismatic individual with a positive, welcoming attitude who employees a strong work ethic. The Concierge serves as the first point of contact for visitors and guests and will greet visitors and guests in a warm, friendly, and approachable way whether in person or on the phone. The Receptionist (Concierge) will:
- Welcome all new patients and families by greeting them warmly and directing them to the appropriate area or person.
- Inform team members of incoming admissions or discharges.
- Provide excellent customer service from admission to discharge.
- Ensure welcome and discharge gifts are presented to patients.
- Provide a positive experience for patients, families, and visitors.
- Implement welcoming amenities for each incoming patient.
- Follow up with current patients to make sure everything is going okay and more.
What you need:
- High school graduate with data systems, keyboarding, word processing or comparable experience.
- Previous customer service/front desk experience required.
- Minimum of one year of clerical, typing or word processing experience preferred.
Intersect Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
