What are the responsibilities and job description for the Apartment Concierge - 1st / 2nd / 3rd Shifts position at InterSolutions?
InterSolutions is seeking Concierge associates ready to provide apartment residents with top-notch service at an apartment community.
Becoming an associate of InterSolutions is the perfect way to start or progress your career in property management. We offer paid industry training, Fair Housing certification, and career coaching.
Essential Job Functions :
Oversee the lobby and front desk area by answering phones and greeting guests and vendors
Provide first-line customer service for all resident requests, issues, and work orders
Follow up on all completed requests ensuring resident satisfaction
Follow applicable emergency procedures and contact applicable public service response organizations in case of an emergency
Monitor all common areas ensuring proper upkeep and cleanlinessOne to two years of experience in a customer-facing service role
Must have background in security
Exceptional customer service skills
Excellent follow-up and follow-through skills
Ability to communicate effectively both in writing and verbally
Ability to work independently with minimal supervision
Basic computer knowledge including Microsoft Word, Outlook, Excel
Ability to work day, weekend, and evening hours as required
Salary : $15 - $17
