What are the responsibilities and job description for the Bilingual Apartment Leasing Consultant position at InterSolutions?
Are you passionate about helping others and providing exceptional customer service?
About the Role
We are seeking a highly motivated and reliable Apartment Leasing Consultant to join our team. As a Leasing Professional, you will be responsible for delivering outstanding customer service to current and prospective residents, ensuring their needs are met and exceeding expectations.
Key Responsibilities
- Greet prospective residents, conduct tours, and determine housing needs and preferences.
- Prepare and assist new residents with leasing paperwork, including lease agreements, employment and credit checks.
- Collect security deposits, rent, and other charges associated with resident move-ins.
- Communicate lease and community policies to new and current residents.
- Follow up with leads and prospects who did not lease.
- Ensure apartments are move-in ready by inspecting and adding last-minute touches.
- Develop creative marketing strategies to attract new residents.
- Manage the lease renewal process.
- Respond promptly to calls, emails, and site visits.
Requirements
- Fluency in English and Spanish.
- Effective communication skills, both written and verbal.
- Basic computer knowledge, including Microsoft Word, Outlook, and Excel.
- Familiarity with leasing software, such as Yardi, Blue Moon, or Onesite (a plus).
What We Offer
As a member of our team, you will have the opportunity to develop your skills and advance your career. Our associates receive paid industry training, career coaching, and permanent placement opportunities.
