NCDIT - System Administrator- Expert

About Us :

InterSources Inc , a Certified Diverse Supplier, was founded in 2007 and offers innovative solutions to help clients with Digital Transformations across various domains and industries. Our history spans over 16 years and today we are an Award-Winning Global Software Consultancy solving complex problems with technology. We recognize that our employees and our clients are our strengths as the diverse talents and opportunities they bring to the table enable us to grow as a global platform and they are causally linked with our success. We provide strategic and technical advice, and we have expertise in areas covering Artificial Intelligence, Cloud Migration, Custom Software Development, Data Analytics Infrastructure & Cloud Solutions, Cyber Security Services, etc. We make reasonable accommodations for clients and employees and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud partner company. We align strategy with execution and provide secure service solutions by developing and using the latest technologies that thrive our resources to deliver industry-leading capabilities to our clients and customers, making it convenient for our clients to do business with InterSources Inc. Our teams also drive growth by refining technology-driven client experiences that put the users first, providing an unparalleled experience. This results in strengthening the core technologies of clients, enabling them to scale with flexibility, create seamless digital experiences and build lifelong relationships.

Description of Work :

The DIT Enterprise Endpoint Management Operations team provides security application and software support for endpoint and server operating systems as well as enterprise software and applications. The Operations staff provide support for managed and non-managed desktops, laptops, mobile computing devices, communication devices. These support services are provided to staff in the DIT campus buildings as well as optimized agencies that are distributed across the state.

This position functions as a Tier 3 System Administrator II for the Enterprise Endpoint Management Operations team. This position will provide primary support for Enterprise Endpoint Security tools (SCCM / MECM, Intune, Antivirus, Tanium, AGPM), Infrastructure Configuration Management, Remote Endpoint Management Support, Project Management, Process and Procedure Documentation.

KNOWLEDGE, SKILLS, AND ABILITIES / COMPETENCIES :

Knowledge and demonstrable skills with Intel / AMD-based computing equipment(Servers, Desktops).Extensive knowledge and demonstrable skills with MECM (inventory, software distribution, patch management and PowerShell scripting on an Enterprise level) Extensive knowledge and demonstrable skills with Windows OS 10, 11 Window Server2016 and Active Directory Extensive knowledge and demonstrable skills with Microsoft Intune, M365, Office 2016,Visio, Project, SharePoint Extensive knowledge and demonstrable skills with LAN\WAN Troubleshooting

Management Preferences :

Knowledge and a minimum of 2 years experience with supporting and maintaining a MECM\SCCM enterprise environment, knowledge of Azure and Intune (MDM, MAM, Apple and WIN10 devices), knowledge of Crowdstrike (Antivirus & Firewall on an Enterprise level), knowledge of Bitlocker & Defender (Anti-malware and encryption on Enterprise level) Some some knowledge of Ivanti Admin patch management for non-Microsoft applications. Ability to manage timelines, resources and personnel (internal staff and contractors), and leads implementation efforts to completion.

Skill Required / Desired mount of Experience Tier 3 level support Required 2 Years Intune administration experience Required 2 Years Power bi Experience Required 2 Years Sharepoint Experience Required 2 Years WIN11 experience Required 2 Years Documentation and Communication skills required Required 2 Years