What are the responsibilities and job description for the Battery Retail Store Associate position at Interstate All Battery Center (Boston Battery...?
Interstate Batteries All Battery Center in Auburn is hiring a full-time Store Associate to join our team. This position includes both retail store sales and stock room duties. The expected schedule is Mon- Fri 8am-4pm plus 2 Saturdays a month from 9am-12pm.
About us:
We are a retail store and a franchise of Interstate Batteries. Have you heard of us before? It’s ok if you haven’t, we don’t take it personal. To keep it simple, we sell batteries, but not just any batteries, we sell only the Interstate Battery brand which just so happens to be considered the most reliable battery on the market and is the preferred brand among automotive professionals.
About the position
The Retail Store Associate is responsible for providing outrageous customer service to battery retail customers both in person and over the phone. This individual is responsible for maintaining the cleanliness of the store and ensuring proper pricing, displays and products are stocked appropriately. In addition, the Retail Store Associate will perform stockroom duties including inventory responsibilities.
Job Responsibilities
- Provide outrageous customer service to retail customers
- Provide product information regarding batteries and recommendations to customers
- Process customer transactions accurately and efficiently
- Ensure store is always clean, professional & open during business hours
- Adhere to all company procedures to ensure all business opportunities are maximized
- Utilize Interstate Batteries marketing & sales tools available
- When needed, assist customers by installing batteries
- Resolve any potential issues in a timely, professional and friendly manner to achieve highest level of customer satisfaction
- Maintain accurate inventory
- Provide internal support to various departments
- Other projects & tasks as assigned
- On as needed basis, delivering products to customers
- Work at other retail locations, as needed
Requirements
- High school diploma or equivalent
- Must be able to lift 50 lbs throughout the day
- Fluent in English and have superior customer service skills
- Maintain a professional appearance
- Experience installing batteries is a plus, but we will train
- Energetic, positive, outgoing attitude
- Basic computer, internet, phone skills required
- Demonstrated passionate customer focus with desire to foster positive relationships
- Reliable transportation and valid driver's license
At Interstate Batteries, our purpose is to Maximize Our Potential, and this includes you. Our Core Values sets us apart and is the foundation of how we operate and how we expect our team members to perform.
- Provide Outrageous Service
- Pay Attention to Detail
- Work as a Team
- Safety First
- Take Ownership
- Be the Expert
Interstate Battery is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.