What are the responsibilities and job description for the Store Manager / Assistant Manager position at Interstate All Battery Center Portland West?
Store Manager / Assistant Manager
Job Summary: The Store Manager / Assistant Manager is responsible for all aspects of running the store. Training new team members, administrative work (employee time cards, billing commercial customers, monitoring margins, reviewing sales and inventory reports). Ensuring questions about the products and services offered make team members and customers feel welcome and supported.
About Us: We are a local Veteran Owned Small Business in the Portland Metro Area with 3 locations. Our team is a family and we strive to exceed customer expectations. Our motto is: Doing the right thing, because that is just who we are. Our customers rate us highly in their online reviews with "customer service and product quality".
Sales Associate/ Product Specialist Compensation and Benefits:
- Competitive Pay
- Flexible Working Hours
- Health Insurance - Full Time
- PTO (Paid Time Off)
- Oregon Saves
Sales Manager/ Assistant Manager Responsibilities:
- Offer assistance or direction to any customer who enters our calls our store
- Assist customers in making a purchase decision by asking questions and listening carefully to their responses and needs. Make sure they have the correct battery for their application/needs.
- Work directly with our retail and commercial customers to develop relationships and help fulfill their battery needs
- Explain product performance, application, and benefits to prospective customers
- Train retail associates in processes and procedures, ensure safety is demonstrated and followed
- Test Automotive batteries and provide customer feedback - training included
- Installation of Automotive and RV Batteries - training included
- Rebuilding some battery packs - training included
- Change key fob and watch batteries - training included
- Cell Phone Repair - training included
- Monitor inventory levels and costs
- Marketing retail and commercial customer contacts to maintain and increase market share
- Operate POS system and handle cash and card transactions
- General cleaning and upkeep of the store.
Store Manager/ Assistant Manager Requirements:
- Enthusiasm and high energy throughout the sales workday
- Friendly, competitive personality, especially when handling objections
- Strong customer service, communication skills, computer and basic math skills
- Interest in training additional sales associates once you get up to speed and working in a team environment
- Ability to lift and move batteries up to 65 lbs
- Ability to arrive on time as scheduled
- Clean driving record & valid driver’s license
Interstate All Battery Center is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.