Route Supervisor

Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch.

be your best self

At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us!

Purpose Of Job

Manage, train and develop Route Service Managers (RSM's) to service and aggressively expand sales on an assigned set of customers along all routes.

Job Components

• Manage, train and develop Route Sales Managers.
• Collaborate with Market General Manager to set dollar and unit volume goals for RSMs and ensure the team is meeting the goals.
• Generate and distribute daily and weekly reports for RSMs to utilize on routes.
• Train all RSMs on policies and procedures including proper paperwork for opening and closing accounts.
• Maintain knowledge of the operation’s overall financial results and how the RSM team is impacting the results.
• Ensure RSMs are compliant with all DOT and safety rules and regulations.
• Team up with the Assistant Manager to ensure that vehicle fleet is maintained and serviced timely and properly.
• Maintain contact with dealers in order to obtain feedback on the quality of service being provided.
• Fill in on routes or hot shot deliveries as needed.
• Help load, unload, and count trucks as needed.
• Ride along with different RSM’s during the week to evaluate training needs and to provide feedback to strategize how to improve; Provides recognition for successes.
• Instill a culture of the DMO mindset for each of the RSM’s to look for new ways to generate profit at every stop.
• Create/maintain a culture of shared ideas, open communication, and a positive, strategic, and motivated attitude within the team.
  
  

Qualifications

• High school diploma or GED equivalent
• Minimum of 2 years demonstrated sales, customer service and delivery experience
• Prior supervisory experience strongly preferred
• Prior sales management experience highly desirable
• Excellent communication skills
• Strong customer focus
• Experienced with Microsoft Office products including Outlook and Excel.
• Ability to read, write and compute basic math
• Must have and maintain a valid Class "B" (or higher) CDL and an acceptable driving record.
• Successful completion of a post-offer criminal background check and drug test is required before beginning work.
  
  

Scope Data

Uses frequent independent judgment when making decisions. Manages RSMs and Route Assistants. Accountable for sales growth within the distributorship.

Work Environment

• Regularly required to use hands to grasp or handle, talk and hear, stand and walk.
• Specific vision abilities include close vision, depth perception and ability to adjust focus.
• Ability to lift and/or move 50 lbs.
• Exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles; toxic or caustic chemicals
  
  

Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.