What are the responsibilities and job description for the Generator Field Service Technician position at Interstate Companies Inc?

Job Description

Interstate Power System’s has an opening for an experienced Generator Field Service Technician to join our team. While our branch office and shop are in Fargo, ND, this role will involve work at an on-site remote location in Ellendale, ND.

As a Generator Field Service Technician you will be responsible for diagnosing, repairing, and maintaining a variety of diesel engines used in marine, industrial, and power generation applications. Your expertise in troubleshooting and repairing mechanical, electrical, and electronic components will be crucial in ensuring the optimal performance and reliability of our customers' equipment. Additionally, you will be responsible for conducting routine inspections, performing preventive maintenance, and documenting all work performed in accordance with company standards and industry regulations. The ideal candidate will possess a strong technical background, excellent problem-solving skills, and a commitment to delivering exceptional service.

Interstate Companies, Inc. is a dynamic organization that provides rewarding careers for more than 1,600 employees in its corporate office and five operating units – Interstate Assembly Systems, Interstate Bearing Systems, Interstate Energy Systems, Interstate Power Systems, and I-State Truck Center. Interstate is also a leader in Heavy Diesel Construction Equipment, Off Highway Equipment and Agriculture Equipment.

At Interstate we take personal pride in our work and our customer relationships that is why we carry out Pride in Service in every interaction, every single day!

Generator Field Service Technician Job Duties :

Diagnose and repair diesel engines, including mechanical, electrical, and electronic components.
Perform routine maintenance tasks, such as oil changes, filter replacements, and system inspections.
Conduct thorough inspections to identify and address potential issues before they escalate.
Troubleshoot engine malfunctions and implement effective solutions to minimize downtime.
Utilize diagnostic tools and equipment to accurately diagnose engine problems.
Adhere to safety protocols and procedures to ensure a safe working environment.
Maintain accurate records of all maintenance and repair activities performed.
Communicate effectively with team members and customers to coordinate work and provide status updates.
Stay current with industry trends, technology advancements, and product developments.

Generator Field Service Technician Requirements :

Certification as a Diesel Mechanic or equivalent certification from a recognized institution.

Proven experience working with diesel engines, preferably in marine, industrial, or power generation settings.

Strong diagnostic and troubleshooting skills with the ability to identify and resolve complex mechanical issues.

Proficiency in using diagnostic tools, software, and equipment.

Excellent attention to detail and a commitment to delivering high-quality work.

Ability to work independently and as part of a team in a fast-paced environment.

Effective communication skills, both verbal and written.

Flexibility to work occasional overtime and weekends as needed.

Valid driver's license and clean driving record.

Generator Field Service Technician Desired Skills / Qualities :

Positive attitude and excellent customer relationship skills

The ability to set goals and accomplish them.

The desire to take advantage of certification opportunities to have the most updated product training.

Solid written and verbal communication skills

Strong work ethic and the ability to work with little supervision.

Employee Benefits :

Competitive Wages – Be paid your worth!

Uniforms - fully supplied by Interstate!

Tool program - available

Tuition assistance - for educational and ongoing career growth

Health, dental and vision coverage - begins on the first day of the following month.

Paid Time Off - (PTO) starts accruing day one of your full-time employment.

Holidays - 6 Holidays and 2 Floating Holidays per year

401(K) - with company matching.

Long Term Disability - Supplied

Short Term Disability - Supplied

Life Insurance - Supplied

Healthiest You - Virtual Health Care paid by Interstate.

PPE Reimbursement - Safety Glasses and Safety Boot Reimbursement

Pet Insurance – We care about our furry friends!

Employee Discounts - available on products and services

Paid Employee Assistance Program - Free 24 / 7 Access to a guidance consultant regarding life challenges you or family member may face.

Paid Health and Well-being screening - for employees and their spouse

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Interstate Companies is an Equal Opportunity Employer, and we encourage all qualified and interested persons to apply for this position by submitting a resume for consideration.

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