Logistics Manager

Job Description

Job Description

SUMMARY

Responsible to support the Vice President, General Manager in all facets of the business including direct interaction with key accounts and providing support for logistics services required by each. Manages staff’s daily activity to include but not limited to : account management, move management services and ILIST administration giving direction the operations. Assists Logistics Management Team with task completion upon request and in the Director’s absence.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following. Other duties may be assigned.

• Establish and maintain procedures and reporting per accounting following contract guidelines.
• Establish quality scorecards per account and report those scores to the account quarterly.
• Chair quarterly scorecard meeting with all assigned accounts reviewing the scorecard and putting new processes in place to improve service.
• Monitor daily account activity to ensure quality service.
• Supervise and support the administrative staff’s completion of WMS activity, Articles Entry, Creation of work orders, Pull Sheets, Audit terminal / carrier paperwork prior to pre-bill, Pre-Bill All Shipments, and Quality scorecard reporting
• Aid warehouse by cross referencing inbound purchase orders.
• Liaison between accounts and warehouse for inventory inquiries.
• Support revenue distribution with the following

Update databases and customized spreadsheets with current activity

SUPERVISORY RESPONSIBILITIES

The Logistics Manager will supervise a staff including assisting in interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems. They will also manage activity on each account insuring we meet contract requirements while proving overall direction in the areas of warehousing, inventory control and transportation.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SPECIAL SKILLS AND ABILITIES

EDUCATION and / or EXPERIENCE

Bachelor’s Degree from a four-year College or university or two to three years related experience and / or training; or equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS

Project Management Certification within one year.

LANGUAGE SKILLS and COMMUNICATION SKILLS

Ability to read, analyze and interpret documents such as rules, instructions, forms, government regulations, and procedure manuals. Ability to write procedure manuals, reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to walk. The employee is occasionally required to stand; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and / or move up to 25 pounds.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The working conditions are those of a normal office environment with the absence of disagreeable elements. The noise level in the work environment is usually moderate.

EOE, including disability / vets