What are the responsibilities and job description for the Account Manager position at Interstate Packaging?
Position Overview
The Account Manager must be able to provide on-site support as needed. Under general direction from the Sales Manager, this position will identify, develop, and convert new opportunities into successful business relationships as well as managing existing accounts.
Responsibilities
- Meet sales goals including, but not limited to, sales dollars, sales volume, profit, new accounts, etc.
- Integrate with customers organization to understand business, culture, needs, and key decision makers to create partnership between organizations.
- Function as conduit between customer organization and GBP organization.
- Grow profitable revenue and evaluate alternative systems/options, complete value assessments and determine growth opportunity.
- Develop and maintain business relationships and establish multifunctional and multilevel relationships within internal and external organizations.
- Develop and maintain an active pipeline of new customer prospects.
- Identify customer prospect needs and service gaps to strategically target new business.
- Gather competitive activity and determine competitive positioning and strategies.
- Manage customer projects within internal organization including, but not limited to, design, customer service, pricing, production, etc. (Account Management).
- Manage customer complaints, resolve credit issues, and other customer issues in diplomatic manner resulting in a win/win solution.
- Entertainment of customers during and after normal work hours.
- Complete general paperwork and other computer work associated with sale of product.
- Position requires local travel 90-95% of time.
Qualifications
IDEAL CANDIDATE PROFILE: - Bachelor’s Degree preferred - Minimum three (3) years outside sales experience - Solid work ethic comprised of high levels of self-motivation, passion, and engagement - Ability to work independently - Strong problem solving and organizational skills - Effective verbal, written, and interpersonal communication skills - Commitment to outstanding customer service - Experienced in cold calling and successful prospect development - Corrugated Experience - Preferred
Compensation & Benefits
In addition to a competitive wage, the selected candidate will enjoy a comprehensive benefit package including medical, dental, vision, prescription drug, wellness programs, STD, LTD, life insurance, company matching 401(k) and pension. Green Bay Packaging benefits may vary by position or division.
Company Overview
Started in 1933, Green Bay Packaging Inc. is a family owned, vertically integrated company consisting of corrugated container plants, a folding carton facility, recycled and virgin containerboard mills, pressure-sensitive label roll stock plants, timberlands, a paper slitting operation, and a sawmill facility. Headquartered in Green Bay, Wis., Green Bay Packaging Inc. employs over 4,600 team members and operates 40 facilities in 16 states, each with a dedication to innovative development of its products and forestry resources, with a focus on safety, sustainability, quality, and continuous improvement. For more information about Green Bay Packaging Inc., visit gbp.com.