What are the responsibilities and job description for the Yard Service Representative position at Interstate Wholesale Fence?
Job Title: Yard Service Representative
Location: Amityville, New York
Company: Interstate Wholesale Fence
Job Type: Full-Time
Interstate Wholesale Fence, a leading provider of top-quality fencing materials, is looking for a Yard Service Representative with customer service experience to join our dedicated team. Our mission is to deliver excellent products and services that meet the diverse needs of our customers.
Responsibilities:
- Customer Interaction: Provide exceptional customer service through in-person interactions.
- Order Processing: Accurately manage customer orders, ensuring timely and efficient order fulfillment.
- Product Knowledge: Maintain a comprehensive understanding of our product offerings to assist customers with inquiries and recommendations.
- Issue Resolution: Handle customer complaints and issues with professionalism, working towards swift and satisfactory resolutions.
- Yard Management: Oversee the organization and maintenance of the yard, including inventory management and equipment operation.
- Loading/Unloading: Assist with loading and unloading trucks, ensuring products are handled safely and efficiently.
- Documentation: Maintain accurate records of customer interactions, transactions, and yard operations.
- Team Collaboration: Work closely with other departments to ensure a seamless customer experience.
Qualifications:
- Experience: Previous experience in a yard or warehouse environment and a customer service role is preferred.
- Skills: Excellent communication, problem-solving, and organizational skills.
- Attitude: A positive and professional demeanor with a focus on customer satisfaction.
- Technical: Proficient in Microsoft Office.
- Physical: Ability to perform physically demanding tasks, including lifting and moving heavy materials.
- Adaptability: Ability to handle a fast-paced work environment and multitask effectively.
Benefits:
- Competitive salary ranging from $18 to $25 per hour
- Health, dental, and vision insurance
- Paid time off and holidays
- Retirement plan
- Opportunities for professional development
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
Work Location: In person
Salary : $18 - $25