What are the responsibilities and job description for the Inside Sales Representative position at Intertape Polymer Group (IPG)?
Company Overview
Intertape Polymer Group (IPG) is a dynamic multinational organization that prides itself on its corporate culture of a family atmosphere that meets high achieving company performance. We are known for our competitive salaries and benefits packages and our emphasis on putting people first. Founded in 1982, and now grown to $1.5B in sales worldwide, IPG focuses on growth through organic and strategic means. Our diversified product lines support our mission to be the world leader in packaging and protective solutions. Come join the IPG family today!
Position Purpose
Each Inside Sales Representative will report into Inside Sales Supervisor and will serve as a key member of the Industrial Channel sales team. The primary mission of this individual is to develop, service and grow relationships with distributor partners that fall into our Standard and Basic distributor categories or have emerging opportunity.
Principle Accountabilities
- Act as the primary contact promoting IPG program and product solutions to effectively sell IPG's comprehensive product lines to our distributor partners within assigned territory of smaller accounts (Standard and Basic) and emerging opportunities.
- Accountable for Revenue and Net CM$ for all distributors and all products within the assigned territory, while working with partner Territory Business Managers and Territory Account Representatives that support the territory.
- Support entire region by prospecting end user and distributor opportunities as assigned by the Director of Sales and Inside Sales Supervisor.
- Primary customer contact for Standard, Basic, and emerging opportunities as assigned by Director of Sales.
- Strict adherence to CRM software in a routine and timely manner with quality targets, initiatives and other appropriate sales activities.
- Keep management up to date with competitive information such as new products, competitive price books, and price increase and decrease letters.
- Work proactively with customer service and the pricing team to resolve any outstanding issues within 24 hours.
- Directs sales forecasting activities and sets performance goals accordingly.
- Manage distributor health and conduct quarterly business reviews to maintain and develop existing relationships.
Essential Skills and Experience
- Bachelor's Degree in Business Administration, Marketing or related field.
- Outgoing, self-starter who can work independently.
- Excellent phone and interpersonal skills.
- Ability to organize and manage multiple priorities.
- Excellent interpersonal and communication skills.
- High performance individual a strong team player.
- Commitment to company values.
- Skilled with CRM software and Microsoft Office Suite.
