What are the responsibilities and job description for the Patient Services Representative position at Interventional Pain Management?
Job Summary
Major Duties and Responsibilities
- Appointment scheduler on multiple telephone line system.
- Checking in patients for appointments and checking out patients at the end of appointments.
- Greeting and assisting patients and other customers that present to the practice.
- Assure timely delivery of patient services.
- Functions in a multi-disciplinary environment, which requires the application of excellent customer service skills.
- Verifying insurance and General knowledge of Billing.
- Collecting copays and balances.
- Perform other duties as requested by the Office Manager.
Knowledge, Skills and Abilities
- Knowledge of computer systems and applications. Nextgen experience is a plus.
- Insurance Verification
- Procedure prior authorization preferred
- Knowledge of office equipment.
- Knowledge of medical terminology and office procedures.
- Knowledge of grammar, spelling, and punctuation to type from draft copy, review and edit reports, and correspondence.
- Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
- Pays strong attention to detail.
- Excellent customer service skills.
- Ability to work scheduled hours as defined in the job offer.
- Ability to communicate effectively and professionally.
EDUCATION/TRAINING/REQUIREMENTS
- High school diploma or equivalent required.
- One year of experience in a medical environment is preferred but not required.
Come join the TPMG team!
TPMG is an equal opportunity employer committed to a diverse and inclusive workforce.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Primary Care
Schedule:
- 8 hour shift
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Primary Care
Schedule:
- Monday to Friday
Ability to Commute:
- Suffolk, VA 23435 (Required)
Ability to Relocate:
- Suffolk, VA 23435: Relocate before starting work (Required)
Work Location: In person
