What are the responsibilities and job description for the Medical Front Desk Receptionist position at Interventional spine and joint center?
Job Overview
We are seeking a detail-oriented and compassionate Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for providing exceptional patient service and administrative support in a fast-paced medical environment. This role requires proficiency in medical terminology and familiarity with various healthcare software systems. Bilingual candidates are highly encouraged to apply, as effective communication with diverse patient populations is essential.
Responsibilities
- Greet patients warmly and assist them with the check-in process.
- Schedule appointments and manage the calendar for healthcare providers.
- Maintain accurate patient records by filing and updating information in electronic health record systems such as Dentrix, Athenahealth, or eClinicalWorks.
- Verify patient insurance information and process necessary documentation.
- Handle incoming calls, respond to inquiries, and provide information regarding services offered.
- Assist with billing inquiries and coordinate with insurance companies when necessary.
- Ensure compliance with HIPAA regulations while handling patient information.
- Collaborate with clinical staff to ensure smooth patient flow within the clinic or hospital setting.
- Perform additional administrative tasks as required to support the office operations.
Requirements
- Previous experience as a Medical Receptionist or in a similar role within a dental clinic or hospital setting is preferred.
- Proficiency in using practice management software Nextgen
- Excellent organizational skills and attention to detail to maintain accurate records.
- Exceptional interpersonal skills with a focus on providing outstanding patient service.
- Ability to communicate effectively in both English and another Spanish (bilingual candidates preferred).
- Ability to multitask in a busy environment while maintaining professionalism at all times.
If you are passionate about healthcare and possess the required skills, we encourage you to apply for this rewarding opportunity as a Medical Receptionist.
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Schedule:
- Monday to Friday
Work Location: In person
Salary : $18 - $19
