Operations Coordinator

InterWork Office Solutions is an office logistics company. Across the US and Canada, we offer our clients a variety of services including office relocations, decommissions, reconfigurations, furniture sales and installations, and asset management solutions. Our track record includes serving some of the world’s best-known brands. Our highly skilled team ensures each project is managed beyond our client's expectations.

We are an enthusiastic team with a strong will to succeed. As a client-centric organization, we develop value-driven and long-term relationships with our clients. We value our team members, provide support, encourage development, and reward performance. We uphold high standards of integrity and are accountable for assigned deliverables. We’re looking for passionate, talented people to join our winning team.

We are in the middle of an expansion, and are now hiring an experienced Operations Coordinator to oversee daily operational activities and help the company scale.

You will collaborate with other team members and assist in the development and implementation of operational policies and procedures. You will regularly interact with our clients and help promote a company culture that encourages morale and performance. The ideal candidate possesses proven success in a client-facing operational role with strong communication skills and attention to detail, and thrives in a fast-paced entrepreneurial environment. This role will report to the Operations Manager.

Responsibilities:

• Assisting with project management by creating assignments, tracking progress, and resolving issues.
• Collaborate with field project managers and other vendors to provide instructions regarding the scope of work and ensure timelines are met.
• Maintain close communication with customers to ensure proper coordination of project management activities and frequent status updates and materials are sent, and follow-ups are addressed in a timely manner.
• Play a key role in the generation of proposals for prospective projects leveraging pricing models within the realm of movement of employees and equipment.
• Effectively analyze and close out projects and ensure all aspects of the projects are captured within a project summary and are communicated back to the client/sales/management team as needed.
• Develop strong relationships with both internal and external stakeholders to enhance customer satisfaction and provide excellent quality of service.
• Strive for accuracy and excellence throughout the project lifecycle, communicating with internal and external stakeholders to ensure project deliverables and timelines are met per client specifications.
• Ensure project documentation is accurate and related information is maintained and organized.

Requirements:

• Bachelor's degree required.
• Experience in office management or an administrative role.
• Experience in a project management or operations role that required frequent collaboration with external stakeholders.
• Experience within the office furniture or move management services industry or adjacent fields preferred.
• Experience working with warehousing and trucking preferred.
• Ability to work in a fast-paced environment with conflicting priorities.
• Ability to multitask and prioritize.
• Excellent written and verbal communication skills and interpersonal skills.
• Strong organizational and project management skills, as well as attention to detail.
• Must be a self-starter and able to independently move projects forward, prioritize tasks, and meet deadlines.
• Possesses a “roll up your sleeves”, can-do attitude.
• Analytical mindset and critical thinking.
• Trained in conflict management and business negotiation processes.
• Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook).
• Holds a valid driver’s license.

Job Details

Benefits: Unlimited paid time off, health/dental/vision benefits, life insurance, disability, 401K benefits with company match, profit sharing

Schedule: Full-time, Monday – Friday

Bonus: Bonus Eligible

Regular Travel: Limited/None

Work Location: Office

InterWork Office Solutions is an equal opportunity employer. We celebrate diversity in all its forms and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Work Location: In person