What are the responsibilities and job description for the IT Project Manager position at Intone Networks?
Specific Requirements: • 5 years of experience using Service Now. We will be standing up a new instance and redesigning all our processes. They will need to know how to navigate the current instance to pull data for review etc. • 5 years of process mapping experience. • 5 years’ experience with Service Now security profiles, set up and approval process, and onboarding. Track the process to create and implement all the new SNOW processes. • 3 years vendor management • 3 years of IT Infrastructure Services Outsourcing • Lead coordination and communication with Internal and external teams during IT service transition. • Experience managing the creation and implementation of service now processes specifically for ITIL. Need to have some business process mapping experience. • Experience managing a transition of infrastructure support from 1 vendor to another. Additional Requirements: • PMP certification or equivalent or 15 years in relevant PMO experience. • Candidates must reside in South Florida. • Onsite 3 days a week. Tues, Wed and Thurs 8:00am-5:00pm • Minimum travel <10% • 5 years with Infrastructure Project experience. • 5 years with Waterfall experience. • Experience using Clarity PPM tool is preferred but not required. • Agile experience is preferred but not required. • MBA preferred but not required. • Previous cruise line industry experience is preferred but not required. • Experience working with shipboard deployments is preferred but not required. • Broad knowledge in a variety of technologies such as: o Windows and Unix operating systems o Cloud migrations to Azure, Google, and AWS o Virtualization technologies such as VMWare o Databases such as Oracle and MS SQL o Storage technologies such as Dell Compellent, EMC VNX/Unity/Vmax, Veritas NetBackup o Networking devices such as core switches, wireless controllers, satellites and/or wireless networks such Cisco
