Demo

Recruitment Manager

IntouchCX
Las Vegas, NV Full Time
POSTED ON 2/25/2025
AVAILABLE BEFORE 5/25/2025

About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

To learn more about us and our culture, follow the link to Our Story - https : / / youtu.be / GinyJ-abWJs

About the Job

We're changing the way people think about customer care, and we need your help!

We're looking for a Recruitment Manager to lead and manage our Recruiting Team. Reporting into the Director of Recruiting, this role will also be responsible for supporting recruiting strategies and people-related initiatives within the company.

As Recruitment Manager, You Will...

  • Lead and manage Recruiting Teams while developing effective recruiting practices for volume recruiting
  • Provide recruiting support for management and other departments, ensuring global recruiting strategies are implemented
  • Assist hiring managers with interviewing and selecting candidates for the right corporate culture and role fit
  • Support and help implement people-related change initiatives and recruiting deliverables
  • Support the development of strategic online recruiting presence - ex. Job Bank, Monster, LinkedIn, Facebook, etc.
  • Track and report recruitment acquisition statistics while producing accurate and relevant metrics
  • Coach team members on development needs, career growth and learning opportunities
  • Help with special projects as needed

As Recruitment Manager, You Have...

  • Certificate or degree in Business with a major in Human Resources
  • 3-5 years of leadership experience in HR and / or Recruiting, preferably in a contact center setting
  • Exceptional and effective communication skills (oral and written) with an approach that builds and nurtures strong relationships
  • The ability to self-manage daily duties and time in a fast-paced, always changing environment
  • The ability to organize and follow-up on multiple tasks with accuracy and timeliness
  • Creative problem solving and project management skills, with an eye for detail
  • The ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds
  • A service-oriented attitude with the ability to adapt to change and innovation
  • A strategic mindset with the ability to plan and execute for a desired result
  • IntouchCX is an equal opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

    Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact the Recruiting department and / or the Human Resources department. IntouchCX also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.

    U.S Department of Labor Posters

    Benefits of Working as a Recruitment Manager...

  • Industry-leading medical, vision, and dental benefit plans paid by the employee paid time off and sick time leave benefits (where applicable by legislation)
  • Amazing career growth opportunities
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