What are the responsibilities and job description for the Work at Home Customer Service Representative (Korean Bilingual) position at IntouchCX?
About IntouchCX
IntouchCX is shaping the future of customer experience by partnering with iconic brands to create meaningful connections across voice, chat, email, and social media. Fueled by cutting-edge technology and a team that’s all-in on making brands thrive, we’re setting the bar in quality-driven support.
About the Job
We are currently hiring Inbound Korean Bilingual Work at Home Inbound Customer Service Representatives!
Are you a problem solver? Do you like making meaningful connections with people? Are you interested in a rewarding career working with the world’s most exciting brands from the comfort and safety of your own home?
Our Work at Home Customer Service Representatives (Korean Bilingual) are passionate about delighting customers by making every interaction an unforgettable experience - whether that’s through inbound calls, emails and/or chats. We want people with personality, who love making an impact with every customer interaction.
We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance and positivity will set you up for success!
Benefits of Working as a Work from Home Customer Service Representative (Korean Bilingual):
- Flexible schedules
- Competitive salary - $18 / hr
- Industry-leading benefits - Health, Dental, Vision, 401(k)
- Amazing career growth opportunities
Working as a Work from Home Customer Service Representative (Korean Bilingual), You Will:
- Assist all customers through inbound calls, emails, and/or chats.
- Communicate a variety of information to the customer.
- Be an active listener and help resolve customer inquiries.
- Provide a meaningful and positive experience with every customer interaction.
- Learn and retain a thorough working knowledge of all existing and new products and services.
Working as a Work from Home Customer Service Representative (Korean Bilingual), You Have:
- Korean bilingual is a must!
- A high school diploma (or equivalent).
- 6 months – 1 year of customer service experience.
- Great communication skills, both verbal and written.
- The ability to be consistently ready to work and on time as scheduled.
- The understanding that although this is a Work from Home position, you must be located in the Mesa / Phoenix area.
Availability: Full-time (some shifts may depend on availability).
Ready to apply? Submit your application and one of our recruiters will reach out via email/phone/text to learn more about you and connect you to this exciting opportunity!
IntouchCX is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact the Recruiting department and/or the Human Resources department. IntouchCX also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.
By signing this application, the applicant consents to IntouchCX collecting, using and retaining their personal information for purposes relating to the application process and if hired, the employment relationship. Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.
Job Type: Full-time
Pay: $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Referral program
- Vision insurance
- Work from home
Location:
- Mesa, AZ (Required)
Work Location: Remote
Salary : $18
