What are the responsibilities and job description for the Front Office Assistant position at InTown Auto Care?
This position requires a proactive individual who can manage various administrative tasks while contributing to the overall success of the company.
Key Responsibilities
Customer Support: Provide outstanding customer service by meet/greet of customers, answering phones, scheduling appointments, follow-up services and liasion with technicians.
Order Management: Liasion with parts drivers and verifying orders/deliveries
Communication: Serve as the primary point of contact for customers, vendors, and internal teams, ensuring clear and timely communication.
Inventory Assistance: Collaborate with the inventory team to ensure accurate stock levels, assist in reordering processes, and contribute to maintaining organized inventory records.
Cross-Training: Participate in cross-training opportunities to support other areas of the business as needed.
Qualifications: Minimum of two (2) years' experience in an administrative support or customer service role. Proficient in Google Programs, Microsoft, easily adaptable to POS systems. Strong organizational skills and attention to detail. Excellent verbal and written communication skills. Ability to multitask, prioritize, and work independently or within a team
Reliable transportation is required
High school diploma or equivalent (preferred)
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Opportunities for advancement
- Paid time off
Schedule:
- Monday to Friday
- No weekends
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 2 years (Required)
- Administrative experience: 2 years (Required)
- Organizational skills: 2 years (Required)
Ability to Relocate:
- Moorestown, NJ 08057: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $18