Human Resources Generalist

Position Overview:

Intown Golf Club (IGC) is the premier private social club and lifestyle brand for individuals who appreciate the game of golf. IGC is currently seeking a dedicated and detail-oriented Human Resources Generalist as we continue to expand into new markets. The right candidate will have the opportunity to be a part of our explosive growth while further developing their HR skills.

The purpose of the HR Generalist position is to support the Human Resources Director in administering all critical HR functions, including employee relations, benefits administration, employee coaching and development, employee engagement, and employee records. This role will facilitate and communicate organizational policies, practices, and programs, ensuring compliance with labor laws and regulations. The ideal candidate will have experience in HR operations and a strong understanding of HR best practices and employment laws.

Key Responsibilities:

HRIS (Paylocity) Administration

• Facilitate new hire onboarding, including setting up system access.
• Ensure accurate and timely processing of employee data, including updates for new hires, terminations, and changes in employment status.
• Maintain and update employee records, ensuring all information is current and compliant with legal requirements.
• Generate reports from Paylocity as needed for audits, compliance, and management review.

Process Workers' Compensation Claims:

• Coordinate the filing of workers' compensation claims, ensuring all required documentation is completed accurately and submitted promptly.
• Communicate with injured employees, medical providers, and insurance carriers to facilitate the claims process.

Handle Wage Garnishments:

• Process wage garnishment orders in compliance with federal and state laws.
• Communicate with employees regarding garnishment orders and provide necessary documentation.
• Ensure accurate deductions from employee paychecks and timely remittance to appropriate agencies.

Family and Medical Leave Act (FMLA):

• Administer FMLA leave requests, ensuring compliance with federal and state regulations.
• Track employee leave balances and maintain accurate records of FMLA usage.
• Communicate with employees and managers regarding leave status and return-to-work procedures.

Manage ER Contribution Earning Codes and New Hire Benefits Invitations:

• Assign and manage employee contribution earning codes in the HRIS system.
• Coordinate the benefits enrollment process for new hires, including sending invitations and assisting with the selection of benefit options.

HR-Related Claims and Issues:

• Support the HR Director in investigating and resolving employee complaints and conflicts.
• Maintain detailed documentation and records of claims, actions taken, and resolutions achieved.
• Provide recommendations to prevent future issues and improve HR processes.

Provide Employee Relations Support:

• Serve as a resource for team members and managers, addressing employee relations issues and providing guidance on HR policies and procedures.
• Support morale and increase productivity through effective communication and conflict resolution strategies.

Develop and Execute Communication Strategies:

• Create and implement strategies to effectively share information about the business, HR programs, and offerings.
• Ensure timely and clear communication of important updates, policy changes, and organizational news to all employees.

Assist with Employee Orientation, Development, and Training:

• Assist the HR Director in facilitating new employee orientation sessions, ensuring a smooth transition into the organization.
• Assist the HR Director in the development and implementation of training programs to support employee growth and development.
• Evaluate training effectiveness and make recommendations for improvements.

Monitor and Manage Performance Improvement Plans (PIPs):

• Provide guidance and support to managers and employees throughout the PIP process, ensuring clear goals and timelines are established and met.
• Track progress and provide regular updates to the HR Director.

Track and Report on Key Performance Indicators (KPIs):

• Identify, monitor, and analyze HR-related KPIs to measure the effectiveness of HR programs and initiatives.
• Provide regular reports to the HR Director and senior management on HR performance metrics and trends.

Lead and Assist with Other Projects as Assigned by the Head of HR:

• Take the lead on special HR projects, ensuring timely and successful completion.
• Provide support on various HR initiatives as needed, contributing to the overall success of the Human Resources department.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration and/or 3 years related experience.
• Prior hospitality industry (HR or operations) experience is heavily preferred.
• Strong understanding of HR best practices and employment laws.
• Proficiency in HRIS systems, Paylocity highly preferred.
• Excellent organizational and multitasking abilities.
• Strong communication and interpersonal skills.
• Ability to handle sensitive information with confidentiality and professionalism.
• Possess a passion for contributing to an excellent work culture.
• Strong problem-solving skills and attention to detail.

Preferred Skills:

• Experience with payroll processing and administration.
• Knowledge of tax regulations and compliance.
• Familiarity with employee benefits administration.

Benefits:

• Comprehensive medical, dental, vision, and life insurance
• Paid time off and holidays
• Professional development opportunities
• Work-life balance