What are the responsibilities and job description for the System Administrator position at Intrepid Solutions and Services?
Overview
Darkblade Systems, an Intrepid Solutions and Services Company, is a trusted provider of specialized capabilities to priority programs within the defense and intelligence communities, delivering scientific, engineering, technical, operational support and training services. Formed in 2010, Darkblade Systems strives to be a business that puts people first : clients, colleagues, employees, and teammates. Our cleared personnel are experts in the operationalization and deployment of new and emerging technologies.
We're seeking several System Administrators for a unique, tailored mission.
Responsibilities
Provide support for implementation, troubleshooting and maintenance of IT systems.
Provide Tier 1 (Help Desk) problem identification, diagnosis, and resolution of problems.
Manage the daily activities of configuration and operation of IT systems.
Provide assistance to users in accessing and using IT systems.
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client / server / storage / network devices, mobile devices, etc.
Provide support for the escalation and communication of status to agency management and internal customers.
Optimize system operations and resource utilization, and perform system capacity analysis and planning.
OPERATING HOURS AND EXPECTATIONS :
- This position operates on-site.
TRAVEL :
Qualifications
CLEARANCE :
EDUCATION :
Bachelor's degree in a technical discipline, required.
Five (5) years of additional experience may be substituted for the degree requirement.
REQUIRED SKILLS AND EXPERIENCE :
Five (5) years of experience as a System Administrator.
Experience with configuring and managing UNIX and Windows operating systems.
Experience managing IT system infrastructure and processes related to the systems.
Ability to provide quality customer service.
Benefits
WHAT WE OFFER :
At CIS Secure and its associated companies, Intrepid Solutions and Services and Darkblade Systems, we believe in promoting fair and transparent pay practices. We are committed to disclosing the compensation range for transparency and to set clear expectations for all applicants for this posting. This range represents the anticipated low and high end of the base salary for the advertised job, promotion, or transfer opportunity. Please note that the pay range provided is a good faith estimate for the position at the time of posting. The actual salary offered may vary based on various factors including but not limited to relevant experience, knowledge, skills and abilities, education, geographic location, as well as internal equity, and alignment to market data.
Job Type : Full-time (onsite)
Pay Range : $130,000.00 - $170,000.00 per year
Benefits :
401(k) with company matching
Dental insurance
Medical insurance
Health Savings Account option
Flexible Spending
Vision insurance
Life and Disability Insurance
Ancillary offerings (Hospital Indemnity, Accident, Critical Illness, Pet Insurance)
Paid Time OffHoliday pay
Darkblade Systems, a CIS Secure company, is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
Job Locations US-MD-Fort Meade
ID 2024-2079 Category Information Technology Type Full Time Clearance Level Required TS / SCI with a Full Scope or Lifestyle Polygraph
Salary : $130,000 - $170,000
