What are the responsibilities and job description for the Front Desk Monitor position at Intrepid Staffing Services Llc?
JOB PURPOSE:
The Front Desk Monitor role is designed to provide a facility with professional, courteous, visitor reception. This role will focus on providing general facility monitoring (using camera systems), checking in of visitors, and providing customer service to visitors and residents.
ESSENTIAL JOB RESPONSIBILITIES:
Welcome visitors and residents in a professional and courteous manner
Ensure visitors comply with facility procedures upon their arrival/departure
Monitor cameras in facility and report to point of contact any safety or facility concerns
Answer phone as required by the facility
Communicate with facility staff as required by the facility
Follow any and ALL policies and procedures as dictated by facility
Other duties as assigned.
Demonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran, or client first to support our mission to Empower people to build better lives for themselves, their families, and their communities.
ESSENTIAL QUALIFICATIONS:
The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform the essential functions of this position.
EDUCATION: High School Diploma or GED required
Licenses: No licenses required
Skills: Ability to communicate effectively via telephone and/or text messaging. Must have phone etiquette. Some computer literacy (must be able to monitor a camera system). Able to work as part of a team. Written communication as needed. Customer service is critical for this role. Flexibility will be needed in order to assist the facility as needed to ensure exception service.
Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities.
Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email hr@endeavors.org or speak with your recruiter.
Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at recruiting@endeavors.org. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.
