Manager 2, Key Account Management

Overview

This person will be responsible for a remote team of Mid-Market Key Account Managers focused on growing and defending this critical segment of Mid-Market customers. The primary responsibility of this team is to drive ecosystem adoption of the Quickbooks Online Platform and revenue growth through Relationship Management and Consultative Selling techniques. We are building a team of Key Account Managers aligned to Intuit strategic locations and are looking for capable sales leaders to lead these teams. This is a leadership position and will be responsible for leading a high-profile sales team that will engage with our largest customers with the Mid-Market Space. Expected travel is 25%.

What you'll bring

• 8 years of quota carrying technology / solution sales for business with a minimum of 5 years in sales leadership / manager roles
• Track record of developing breakthrough strategies and inspiring excellent execution through teams
• History working in unity with marketing and partner channels to accelerate customer acquisition, retention, and expansion
• Ability to streamline processes and ensure speed to benefit for customers and employees
• Ability to identify opportunities for operational improvements
• Strong sales acumen, leadership, practice management to drive upsell and cross sell per customer
• Hypothesis and data driven thinking – experience successfully leveraging data to drive decision making
• Proven success in partnering, influencing, and collaborating internally and externally to establish shared passion and goals
• Track record of boundaryless leadership in B2B software growth businesses
• Bachelor’s degree or MBA
  
  

How you will lead

• Revenue growth through growing and defending a defined set of Mid-Market Customers through improved relationships, retaining more customers and driving growth through our ecosystem of solutions
• Deliver on commitments: achieve assigned measures of success and quarterly stretch goals as well as Annual KPIs
• Contribute to and execute strategic and tactical plans to be delivered through your assigned sales team
• Drive higher revenue, productivity, margin performance in line with corporate objectives and Inuit’s growth plans
• Leader, teacher across your team, based on deep expertise in channel and business acumen
• Consistently look for new and innovative ways to drive faster revenue growth in more efficient ways
• Provide people leadership to attract and retain the best talent through structured development
• Emulate the Intuit culture and shape the team environment as you build our capabilities and sales excellence
• Operationalize company strategy, culture, organization and talent within your team and territory, including change management
• Communicate all aspects of your business to stakeholders including performance, progress, challenges, needs
  
  

The following are key tasks and activities associated with the above:

• Responsible for a team of ~10 Key Account Managers
• Focus on managed account direct sales pipeline growth and Intuit 3rd party ecosystem solutions
• Deep knowledge on digital selling and ecomm ensuring tight execution and alignment between the Sales and Marketing functions
• Execute on go to market and business development initiatives tied to the marketing, demand generation, and partner business lead generation
• Develop winning strategies to drive Intuit technology, service offerings, commercial packaging, and platform strategies to close
• Demonstrate excellent E2E thinking with multi-disciplinary experience and assignments
• Attract, develop and retain top talent
• Effectively balance domain expertise and leadership skills to drive impact and results