What are the responsibilities and job description for the Professional Services Consultant position at Intuit?
Overview
Come join US Sales supporting the Global Business Solutions Group (GBSG) as a Staff Consultant for the Professional Services Organization. The Professional Services Team enables Accountants, Mid-Market Customers, and Partners to successfully embrace, use, and adopt Intuit Enterprise Suite (IES) through our strategic consulting, technology/product expertise, and implementation/integration strategies.
The Staff Consultant candidate will have a proven track record of creating delightful experiences for Accountants, Mid-Market Customers, and Partners. Understanding and leading change management, industry workflows and technology, accounting implications, embracing fast-moving environments, deep understanding of SAAS, and the nuances of migrating accounting platforms.
This role is not program or project managment. This role partners with our PMO.
What you'll bring
- Bachelor’s degree
- Proven 5 years in the Accounting Industry and (SaaS) partner organizations working in a tech environment, complex solutions, SaaS offerings (PM, Consulting, Support, Etc.)
- Strong technology and business experience, preferably working with mid-market businesses and clients
- Strong problem-solving and analytical orientation with the ability to identify root cause of issues, develop recommendations and influence others, driving change.
- Demonstrated communication & collaborative skills with ability to influence & work cross-functionally
- Strong understanding of small and mid-market business needs and their accounting implications
- Knowledge of QuickBooks accounting software is highly desirable
- Excellent written and verbal communication skills; ability to communicate technical and other findings across organizational levels to both technical and non-technical audiences
- Self-motivating, tenacious and balanced individual who brings ‘can do’ motivation
- Demonstrated technical aptitude and skills
- Partner and Client focused, with a passion for delivering the best possible customer experience
- Ability to manage multiple priorities within a fast paced environment
- Willing to travel
How you will lead
Discover
- Understand small and mid-market business needs and their accounting implications
- Lead technical discussions with Accounting Firms, Partners, and Mid-Market businesses to brainstorm solutions and determine technical feasibility
- Management Systems Integration / Integration Consulting - discovery, help in developing solution, vet & prioritize
Consult
- Serve as a design and implementation consultant/expert to Accounting Firms and Mid-Market Businesses. Ability to talk tech, workflows, and consults with Partners at the C Level
- Consult and help design technical integrations with our partners being mindful of the user experience
- Work with the product owner, integration manager and partner to define the integration
Partner
- Provide product and technical expertise through sales cycle, pre and post sales. Assists the sales team in assessing potential application of company products to meet partner and client needs
- Work cross-functionally with various Intuit teams including: business development, product management, platform engineering, partnership, and business units to drive tangible results
- Develop credibility and strong partnership with partner technical teams and work together to architect joint solutions for common customers
