Staff Technical Program Manager - TurboTax

Overview

We are looking for creative problem solvers with a passion for tackling tough customer problems to join our team and serve as a program leader, with responsibility for delivering business outcomes. If you’re passionate about delivering awesome enterprise-level outcomes at a scale that helps transform the lives of our customers and experts, we would love to have you join our team.

The role is responsible for stewarding strategic technical initiatives and driving the delivery of transformational change by providing leadership and direction such as operational excellence efforts, new feature rollouts across the fleet, and preparedness for major TurboTax yearly events like product launches and April Tax Peak.

What you'll bring

Strong Program Management leadership experience, including 8 years planning and leading medium-large sized programs or multiple smaller programs

Demonstrated ability to influence at the VP level within a matrixed environment

Knowledge of SaaS technologies or demonstrated ability to collaborate with engineering teams on complex technology programs with Agile and Scrum development methodologies, project / program framework best practices, tools, and techniques

Strong technical acumen with expertise in software development approach, architecture, and lifecycle

Demonstrated ability to build strong partnerships across teams in delivering the best outcome of programs

Computer science or other technical education or equivalent work experience preferred

Agile training and experience preferred

How you will lead

How you will lead…

Focus strategically

Drive company-wide programs to prepare all teams and offerings for Tax Season

Lead program management for cross-functional Intuit-wide programs, working closely in concert with technical leads on defining and rolling out a program plan and executing the overall strategy across Intuit

Connect the dots across various programs within the technology organization to simplify the ‘why / what / how’ and help create a cohesive portfolio or a strategy

Drive creation of program roadmaps and execution plans across all phases of planning, development, and production readiness and launch

Work collaboratively with the leaders in your space to drive the project / program and overall Intuit strategy to accelerate the most strategic business outcomes

Drive and provide data driven recommendations to execute, monitor and communicate progress, trade-offs or decisions needed

Lead change

Quickly and effectively, identify and clarify the critical issues and dependencies that need action and drive them through to closure. Communicate results clearly and in actionable form. Effectively balance business needs versus technical constraints

Partners with leadership to create a culture where teams are recognized and encouraged through change

Builds trust across teams and generates broad support for the project / program

Understands and supports key changes and type of change (process, technology and organization) being driven by the program and develops, executes and measures success

Enable scale

Recommends and drives areas of improvement within the project / program and work with stakeholders to implement

Participates in improvement of project / program management craft and is viewed by peers as an expert

Coaches and mentors others in the business on program management fundamentals

Domain expertise

Ability to rapidly navigate new program areas, dive deep into subject areas and bring information back to the right level of granularity

Expertise in software development approach, and applies appropriate SDLC methodologies to programs and deliver on engineering and operational excellence

Ability to drive domain specific discussions, leading experts in the field through active problem solving

Deliver programs

Drives and continually improves the project / program operating rhythm

Develops a high-quality plan that is organized into manageable pieces that can be individually owned

Uses data to assess progress to plan, uses independent judgment to provide insights, and communicates progress and trends to stakeholders

Identifies risks and issues and presents recommended response plans to stakeholders

How you'll grow...

You will be part of a strong cross organizational Intuit Program Management community that comes together to share experiences and solve problems in areas where we are passionate. You’ll partner with an experienced program leadership team that helps break down barriers - allowing you to grow and develop your career, increase contribution to the company and accelerate delivery of innovation for our customers. You’ll give back to the community by sharing your craft expertise, mentoring junior colleagues and fostering a culture of trust and engagement.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is :

Southern California $163,500-221,000

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit® : Careers | Benefits (https : / / www.intuit.com / careers / benefits / full-time-employees / ) ).

Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

EOE AA M / F / Vet / Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

Salary : $163,500 - $221,000