Clinical Manager

Why You'll Love This Job

If you are looking to positively enhance your Clinical Manager career, consider joining Intuitive Health, in partnership with Presbyterian Health, an innovative company known for setting a new high bar in the healthcare industry by offering both emergency and urgent care services within the same facility

The Clinical Manager is responsible for the leadership and management of the non-physician clinical staff in concurrence with the Program Director and Hospital Partner to provide patients with great customer service through sound clinical practices and efficient operations. As a leader, the Clinical Manager is expected to provide an environment that encourages teamwork, continuously improvement, and is patient centric. Your Clinical Manager role with Intuitive Health will be pivotal in making a positive difference within the community and you will be generously rewarded with competitive pay, healthcare that includes dental and vision, Basic Life Insurance, disability insurance, Employee Assistance Program, retirement plan and paid time off.

Join our tight-knit team to start reaping the benefits of a company that cares about your success Apply for Intuitive Health's Clinical Manager job opening today.

Responsibilities

• Management of the non-physician clinical staff in concurrence with the Program Director and Hospital
• Leadership
• In coordination with the Hospital, recruit and manage the onboarding of clinical staff
• Provide initial and on-going training and education for clinical staff
• In coordination with other members of Intuitive and Hospital leadership, participate in community outreach
• Scheduling of clinical staff
• In coordination and at direction of the Hospital, assist Hospital with staff evaluations, following the process of the
• Hospital in accordance with the Hospital’s timeline and tools
• Utilize resources from Intuitive and Hospital, to support patient satisfaction for site
• Provide ongoing leadership training and mentoring to clinical staff
• Coordinate with the Program Director, Medical Director, and other clinical managers, as applicable, to implement
• quality assurance and performance improvement process
• Provide quarterly reporting on performance measures applicable to the site
• Serve as cultural champion for non-physician clinical employees
• Participate in regulatory and accreditation preparedness and survey process
• Ensure compliance with Hospital Policies, procedures, and processes, and requirements of regulatory, licensing,
• and accreditation activities
• Management of the customer service experience and relations at the Sites in concurrence with the Medical
• Director and Program Director
• Provide patients and their family with a customer focused, friendly, reassuring and open environment that
• encourages patient participation in health care decisions.
• Encourage a work environment that is friendly and respectful.
• Assure a clean work environment. This may include duties often reserved for housekeeping services such as
• emptying trash, mopping floors and cleaning counters.
• Participate in applicable committees as requested
• Other duties as needed

Skills & Qualifications

• Strong, clear, and precise verbal and written communication skills
• Strong relationship management skills
• Ability to work collaboratively across multiple organizations
• Highly motivated individual with demonstrated initiative, independence, and curiosity
• Self-driven, with an ability to work well under pressure and respond to shifting priorities
• Ability to manage multiple projects simultaneously