Demo

Senior Software Validation Quality Engineer

Intuitive Surgical
Sunnyvale, CA Full Time
POSTED ON 2/19/2025
AVAILABLE BEFORE 4/25/2025

Company Description

At Intuitive, we are united behind our mission : we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position

This position will report into Senior Manager – Product Quality Digital & CSA. The primary responsibility of this person is to represent PQ as a self-directed quality oversight on the GxP Computerized Systems Validation efforts globally across Intuitive sites around the world.

Essential Job Duties

  • Maintains responsibilities for ensuring GxP computerized systems operate within the framework of regulations (GxP, 21CFR11, etc.), applicable Quality Modules, and requirements defined in local procedures.
  • Provide direct oversight for computer system validation from a quality assurance perspective to ensure quality and compliance requirements are met.
  • Provide guidance on CSV validation issues and discrepancies. Support investigation of CSV defects and quality records (deviation, CAPAs).
  • Review CSV Validation activities including deliverables from regulatory compliance standpoint.
  • Provide support to external and internal audits related to computerized system validation activities.
  • Advice a cross functional team in an efficient manner, including but not limited to excellent communication and time management skills to share responsibilities and expectations, and accomplishing goals throughout timelines.
  • Help, establish and sustain computer system validation global policies and standards that incorporate industry best practices and are health authority compliant.
  • Partnering with internal and external teams; sharing information to increase the collective understanding of QA and Compliance programs.
  • Solid knowledge of industry standards related to computerized systems and Electronic Records / Electronic Signatures; 21 CFR Part 11, Part 820, Annex 11, GAMP5.
  • Ensuring alignment of processes, procedures and methods across multiple organizations (internal and external).
  • Ensuring systems are fully implemented and integrated with other quality management systems, site and global functions.
  • Authoring and / or revising SOPs.
  • Ability to provide guidance on revising validation documents and protocols.
  • Administer applicable electronic systems.
  • Assist as needed in audits and inspections.
  • Interacts with senior internal personnel and external partners on significant matters often requiring coordination across facility locations.
  • Contribute to projects related to CSV improvements.
  • Support the Compliance team on computerized system audits to ensure compliant vendor / supplier management program and services.

Qualifications

Required Skills and Experience

  • 6–8 years’ experience in the Medical Device / FDA-regulated industry, with 3–5 years in Software Quality Engineering, Quality Assurance, or Software Compliance roles.
  • Bachelor’s or higher degree in Computer Science, Software Engineering, Informatics, Biomedical Engineering, or related fields (advanced degrees preferred).
  • Comprehensive knowledge of computer system validation (CSV) and regulatory requirements, including 21 CFR Part 11, GMP, and GAMP guidelines.
  • Expertise in medical device software standards such as IEC 62304, ISO 14971, IEC 60601, and FDA Design Controls.
  • Proven experience working on embedded software (SiMD) and Software as a Medical Device (SaMD), including development, verification, and validation.
  • Strong proficiency in design control processes, including generating, reviewing, and approving documentation throughout the SDLC, such as DHF deliverables, SRS, SAD, SDS, V&V, traceability, risk management / FMEA, and cybersecurity.
  • Maintain knowledge of the evolving regulatory landscape for Digital Health, Artificial Intelligence, and Machine Learning technologies, incorporating best practices into SDLC processes and QMS.
  • Experience with risk management, including conducting risk assessments, software risk analysis, and FMEA in medical device software development.
  • Knowledge of cybersecurity assessments and risk mitigation as part of software quality management.
  • Familiarity with Agile / Scrum methodologies and SDLC tools like JIRA, DOORS, and Jama for requirements management and issue tracking.
  • Hands-on experience validating ERP systems (e.g., SAP), SaaS platforms, and COTS applications in compliance with regulatory standards.
  • Proven ability to support compliance to various QMS procedures and activities, including risk management, internal and external audits, change control, and training.
  • Proven ability to collaborate with cross-functional teams (e.g., R&D, software engineering, IT) and represent the Quality Engineering function in technical and management reviews.
  • Strong experience supporting internal and external audits to meet compliance with software quality and regulatory standards.
  • Excellent communication, negotiation, and interpersonal skills, with advanced problem-solving and decision-making abilities.
  • Results-driven with strong attention to detail, organizational skills, and a commitment to quality and customer focus.
  • Additional Information

    Due to the nature of our business and the role, please note that Intuitive and / or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

    Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

    We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

    We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

    Due to the nature of our business and the role, please note that Intuitive and / or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

    Intuitive is an Equal Employment Opportunity / Affirmative Action Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

    EEO and AA Policy

    We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

    Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

    We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

    Base Salary Range Region 1 : $128,700 - $185,300

    Base Salary Range Region 2 : $109,500 - $157,500

    Shift : Day

    Travel : 10% of the time

    Workplace Type : Set Schedule - This job will be onsite weekly, the percentage of onsite work will be defined by the leader.

    Salary : $109,500 - $185,300

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