What are the responsibilities and job description for the OR Consultant Genesis position at Intuitive?
Company Description
At Intuitive, we are united behind our mission : we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.
Job Description
Primary Function of Position
The Genesis Consultant will lead hospital site consulting initiatives based on observation and training designed to identify opportunities to implement da Vinci surgery best practice solutions in standardization, OR efficiency, staff training, cost containment, and access management. (S)He will engage with Hospital Executives and Leadership teams on leadership and communication strategies to manage surgical service lines to ensure clinical and administrative teams are equipped to successfully establish and manage sustainable da Vinci Surgery programs.
Roles & Responsibilities
- In collaboration with commercial and other ecosystem teams, defines Genesis agenda for their region; prioritizes mandates and plans delivery of Genesis resources
- Conduct Genesis program initiatives with strategically targeted customers
- Manage complex, extended customer engagements involving multi-departmental collaboration and multi-faceted solutions
- Lead departmental and cross-functional projects to develop or improve Genesis processes, deliverables, and other material
- Collaborate with internal / external stakeholders to define, measure, and optimize the quality, effectiveness, and efficiency of Genesis programs (P4 & 5) regarding Heat team support
- Run reports and analyze data when needed to prepare for customer engagements
- Provide in person and / or remote consulting services to deliver value to the customerExamples of services are Lean Preference Card, System standardization proposal, par levels, and workflow consultation
- Present at Intuitive conferences, such as Intuitive 360 etc.
- Promote collaboration with Genesis and cross functional teammates to establish and achieve Genesis implementation goals
- Onboard, coach, and mentor new and existing team members
- Train internal teams on products and genesis deliverables and sign off new team members as they complete on boarding
- Participate in the training on and launch of new products and / or procedures
- Participate and lead the Operational excellence courses
- Become a subject matter expert and trusted client advisor for Genesis
- Qualify and prepare Access management analysis and proposals, present to internal teams and hospitals to drive change management and increase asset utilization
- Partake in the Genesis Advisory Board, when selected
- Report customer complaints to appropriate internal parties as they are discovered
- Mentoring new and existing team members to help team members and others to be proficient in their role
- Participate and collaborate with internal departments to enhance product development aligning with the growth strategy for the company
- Provide genesis support to the OUS market to increase our deliverables within these markets
Qualifications
Skills, Experience, Education, & Training
Additional Information
Due to the nature of our business and the role, please note that Intuitive and / or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.
Intuitive is an Equal Employment Opportunity / Affirmative Action Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.
We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.
