What are the responsibilities and job description for the PMC Technician position at Intuitive?
Company Description
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.
Job Description
Primary Function of Position
The primary function of the PMC Technician is to assess failure modes of semi-automated and automated test equipment, complete on-site preventive maintenance of equipment throughout ISI facilities, perform equipment calibration, and coordinate the calibration of equipment utilizing outside services.
Essential Job Duties
The PMC Technician works independently to implement Intuitive's PMC program. Essential duties and responsibilities include the following:
- Performs assessment and supports troubleshooting of ISI equipment not performing per equipment specifications.
- Manages Equipment Events (EEs) in SAP, ensuring satisfactory and immediate response to repair and/or escalate.
- Maintains PMC database and generates monthly PM and Calibration reports.
- Issues asset numbers for new or duplicate tooling & fixtures.
- Maintains calibration certificates and user manuals.
- Assists and/or performs Initial / Operational qualification and validation activities on Equipment Fixtures and Tooling
- Responsible for ECO implementation in regards to fixtures and tooling (i.e. taking obsolete fixtures out of service)
- Performs on-site preventive maintenance & calibration activities
- Develops and maintains spare parts inventory
- Develops and maintains replicate fixture/tooling list
- Maintains appropriate documentation and records of PMC activities
- Performs any other projects or duties that may be assigned.
Qualifications
Required Skills and Experience
- Proficient in SAP PMC Module (establishment of Work Orders, notification, Activation & Inactivation, and Results recording)
- Experience troubleshooting and resolving anomalies in Equipment, Fixtures, and Tooling
- Understanding of Quality Control, Inspection, Metrology, PMC, and GMP
- Comfortable with all phases of the product development process, including prototype assembly, test, debug, transfer, and sustaining
- Excellent creative problem-solving skills
- Good communication and documentation skills
- Comfortable troubleshooting and resolving complex assemblies
- Experience with measurement tools: dial calipers, micrometers, force gauges, Instron and other materials testing equipment
- Working knowledge of electronics and mechanical concepts
- Proficient in Microsoft Office
- Able to work with outside vendors and schedule outside services and on site calibrations. i.e. Simco
Required Education and Training
- Minimum High school diploma or equivalent;
- Minimum, 2 years related experience or training.
Working Conditions
- Role is full-time onsite
- Must be able to work with other cross-function teams such us manufacturing operation, manufacturing engineer, quality engineer, equipment engineer and specialized role
- Overtime will be required as needed per business need or per supervisor/Manager discretion
- Lift 50 lbs
- Must be available to travel as needed 5-10%.
Preferred Skills and Experience
- Bachelor's or Associate Degree Preferred
- Familiar with Lean Six Sigma concept
- Maintains an excellent attendance record in compliance with established manufacturing and quality attendance guidelines.
- Ability to multi-task
Additional Information
Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.
Intuitive is an Equal Employment Opportunity / Affirmative Action Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.
EEO and AA Policy
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.
Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.
We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.
