What are the responsibilities and job description for the Pest Control Professional - IPM position at Invader Pest Management?
Join the Invader team today! Our company is rapidly expanding in the Phoenix market, almost 30 years in the Industry, and we are always looking for A players who want to grow their careers with us.
Consistent stable work environment with equal opportunity for learning & growth.
Above all – employees are provided concern, respect & caring attitude they are expected to share with every Invader Customer.
Respect family life – fairly balancing work reliability & family time.
Empowered to make decisions with trust and support.
The Perks
- Comprehensive benefits package including: PTO, medical, vision, dental, and Paid-Training
- Enjoy a special day to celebrate in your birthday month each year with paid Birthday Time Off
- Fun, positive, and collaborative work environment
- In-Depth Industry Orientation, Continual Education & Training Programs.
- Performance Compensation Packages / your knowledge, experience and licensing will determine where you start, Move up and Grow with us!
- Personal and professional development opportunities
- A career home! Tons of potential for long-term career advancement within a rapidly expanding organization
Job Responsibilities:
Rules and Safety
Puts safety ahead of all other concerns when utilizing company vehicle and providing company services.
Service Delivery
Inspects, identifies and determines causes for pest problems. Uses pest control materials and equipment appropriately and effectively. Prescribes corrective actions for pest problems and delivers solutions using approved products and practices.
Sales and marketing
Follows up promptly when notified of prospective customers. Suggests additional company products and services to customers when appropriate. Sells company services when possible (e.g., home service agreements), and refers bigger opportunities to sales department.
Professionalism
Wears clean company uniform and appropriate footwear. Keeps company vehicle and equipment clean and orderly. Ensures accurate and complete record keeping of service reports, log books, invoices, etc.
Responsiveness
Responds cooperatively with requests for help from fellow employees. Responds to customer complaints and concerns as quickly as possible after receiving notification.
Communication
Maintains regular and effective communication with office & customers. Shows appreciation for the needs, concerns, and priorities of others.
Customer Service
Interacts with customers in a friendly and professional manner. Takes advantage of opportunities to exceed customer expectations. Takes responsibility for resolving customer concerns.
Professional Development
Attends all training and actively and positively participates. Is receptive to suggestions from others on improving own performance.
Job Requirements
- Approaches daily responsibilities with a positive attitude
- Maintains communication with all Invader Team members and management regarding the completion of daily services and any additional assistance required to carry out duties and responsibilities
- Treats all Customers with courtesy; responds to customer needs in a timely manner; document requests when needed and report to immediate supervisor
- Understands the importance of brand standards and has mindset to exceed expectation
- Consistently maintains a professional, courteous attitude when dealing with coworkers at all times.
- Team player mentality
- Lift up to 50 lbs., bending, stretching
- Exposure to chemicals
- Standing and walking for long periods of time
About Invader Pest Management
We are a full service pest management company that performs Integrated Pest Management service for both residential customers and many commercial industries, such as office buildings, high rise buildings, malls, schools, day care facilities, municipalities, state & Federal facilities.
We are a fun, leading edge company established in the Phoenix Metro area for over 30 years.
We are looking for only those people who want to excel in our industry and work for the best on a long term basis. We are maturing into one of the Industry leaders in Arizona and we need people who can help us grow and maintain that status of excellence.
Salary : $17 - $20
