Associate, Operations

The Operations Associate is the heart of the DC office, ensuring its smooth daily operation and fostering a welcoming and productive environment for our clients, guests, and team. This role requires a highly organized, proactive, and detail-oriented individual with exceptional customer service skills and the ability to juggle multiple responsibilities. The ideal candidate is a self-starter who enjoys taking ownership and thrives in a fast-paced, dynamic setting.

What you’ll do

• Open the office each morning, ensuring everything is prepared for staff arrival (coffee made, snacks stocked, office tidy and presentable).
• Manage inventory and ordering office supplies, snacks, drinks, and kitchen/pantry items.
• Coordinate and manage office maintenance and repairs, liaising with building management and vendors as needed.
• Maintain a clean and organized office environment, including common areas, kitchens, and meeting rooms.
• Manage incoming and outgoing mail and deliveries.
• Support staff with booking meeting rooms and other office resources.
• Greet and welcome staff, clients, and guests at the front desk, providing a professional and friendly first impression.
• Handle visitor management
• Support catering, room setup, and other logistical details for in-office events, including client lunches, breakfasts, and other gatherings.
• Ensure smooth event operations and provide on-site support as needed.
• Oversee intern admin assignments and provide guidance.

Who you are

• 2 years of experience in office administration or a related role, preferably in a fast-paced environment.  
• Hospitality background preferred
• Exceptional organizational skills and attention to detail.
• Excellent customer service and communication skills (written and verbal).
• Ability to manage multiple tasks simultaneously and prioritize effectively.
• Strong problem-solving skills and a proactive approach.  
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.
• A positive attitude and a willingness to go the extra mile.
• May occasionally involve stooping, kneeling, or crouching and lifting boxes up to 30 lbs.

The target salary range for this role is $60,000 - $62,500 USD annually. The base salary will be determined based on skills, experience, and market data. 

In addition, our total rewards package includes an annual discretionary bonus based on individual performance and that of the firm; commissions; robust medical, dental, and vision plans with employer HSA contributions; generous retirement matching; educational assistance; professional development assistance; unlimited time off; and other benefits. 

Invariant is committed to creating a diverse culture and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

Salary : $60,000 - $62,500