On Site Associate Property Manager

Associate Property Manager – Brooklyn Center, MN 

Are you interested in working on innovative, noteworthy, and dynamic property management projects? Want to work for a growing company with a reputation for excellence and integrity? Want to make a difference in a close-knit tenant community? This position is for you.

Inventure is seeking an on-site Associate Property Manager to oversee the day-to-day operations of a 5-building commercial complex located at 3300 County Road 10, Brooklyn Center, MN 55429. This complex houses approximately 190 tenants, primarily on month-to-month leases. The Associate Property Manager will serve as the primary on-site contact and ensure long-term tenant satisfaction by delivering exceptional customer service, managing operations, coordinating maintenance, handling tenant relations, leasing, and overseeing rent collection.

Administrative:

• Answer work email and requests timely

• Responsible for building portfolio correspondence to and from clients, tenants and vendors

• Ensure all property files are prepared and maintained per operational standards, including leases and contracts

• Help maintain and update property contacts spreadsheet (ie. vendor & tenant contact information)

• Monitor Certificates of Insurance for vendors and tenants 

Financial:

• Assist with the annual budgets for assigned properties and ensure properties operate within budget 

• Review monthly operating reports and explain budget variances with property management team

• Assist in the review of the operating expense reconciliations

• Manage accounts receivable and follow up with tenants to ensure timely payments

• Review delinquencies and help direct course of action for collection

Client Services: 

• Act as the primary point of contact for tenants, addressing concerns promptly and effectively

• Manage move-in & move-outs, including coordinating inspections and handling necessary paperwork

• Visit tenants regularly and maintain a positive, productive, and professional relationship

• Consistently communicate with tenants and be a resource and problem-solver

Operations:

• Regularly inspect and evaluate all building equipment, systems, and grounds to ensure that the appearance and operation of the company's properties meet company standards. 

• Identify maintenance needs and follow through with coordination of repairs from bidding process through completion of work. 

• Develop and maintain emergency procedures and preventative maintenance programs for all buildings

• Execute or manage approved capital expenditures.

• Oversee the work order system to ensure that tenant service calls are handled to 100% customer satisfaction. 

• Negotiate contracts with key outside contractors to provide services as required. Ensure that work performed by contractors is performed timely and appropriately and with applicable liability/insurance coverage. 

Leasing and Marketing: 

• Assist in the marketing efforts for the property 

• Coordinate showings with prospective tenants, ensure vacancies are in show-ready condition per company standards

• Evaluate prospective tenants to ensure they meet leasing standards

• Draft new leases and ensure full execution by both Landlord & Tenant

• Lead the annual renewal process for all existing tenants

• Analyze the competitive set to ensure that the properties are at market rate

QUALIFICATIONS:

• 2 years of property or building management experience handling customer service and administrative issues related to real estate management

• Familiarity with managing budgets and reporting

• Familiarity with capital and tenant improvement projects

• Proficiency in MS Office. Experience with Sage or Yardi strongly preferred

• Excellent verbal and written communication skills

• Ability to interpret documents such as leases, safety rules, plans and specifications, operating and maintenance instructions, and procedures manuals 

• Strong written and verbal communication skills (clear, concise, and confident) with the ability to manage internal and external relationships

• Self-motivation, determination, and initiative in a team environment

• Strong work ethic

• Ability to work both autonomously and in a team setting

• Demonstrate a high attention to detail

• Ability to multi-task effectively in a fast-paced work environment

• Able to work under tight time constraints and extended hours as required

• Analytically minded with a high attention to detail

• BA or BS in Finance, Real Estate, Business Management preferred