What are the responsibilities and job description for the Client Service Representative - Entry Level position at Invictus Inc.?
At Invictus Inc., we partner with nonprofit organizations to create and amplify community outreach programs that drive change. Specializing in event marketing and fundraising, we focus on building lasting relationships between charitable organizations and their supporters. As part of our growing team, we’re looking for an enthusiastic and driven Client Service Representative to join our effort to make a difference.
As an Entry Level Client Service Representative, you will be at the forefront of our customer service and fundraising initiatives. In this role, you will assist in processing donations, managing donor databases, and providing exceptional service to both our internal teams and external clients. You will gain valuable experience in nonprofit fundraising while helping to drive community engagement through impactful events and programs.
Key Responsibilities:
- Serve as the primary point of contact for fundraising and client inquiries, both internally and externally.
- Provide exceptional customer care, ensuring donors feel appreciated and engaged with our mission.
- Assist with donation processing, keeping records up-to-date and ensuring the accuracy of data in our donor management system.
- Help coordinate and execute fundraising events, providing logistical support and assisting with event-related tasks.
- Collaborate with senior staff to prepare and distribute donor communications, updates, and appreciation messages.
- Track and monitor donor progress and fundraising metrics to ensure targets are met.
- Support the development of fundraising campaigns, offering ideas and insights to improve donor engagement and participation.
- Participate in team meetings and contribute to the overall success of the department’s goals.
Requirements:
- A genuine passion for nonprofit work and making a positive impact in the community.
- Excellent communication skills—able to engage with a variety of audiences in a professional and courteous manner.
- Strong attention to detail and the ability to manage multiple tasks simultaneously.
- Proactive attitude with the ability to work independently and as part of a collaborative team.
- Problem-solving skills and the ability to adapt to new challenges.
- Positive and energetic demeanor with a commitment to providing outstanding customer service.
- Entry-level position—no prior experience required, but a willingness to learn and grow within the organization is essential.
Why Join Us?
- Meaningful Impact: Work on projects that directly contribute to charitable causes and community development.
- Career Growth: Opportunity for personal and professional growth with ongoing training and advancement opportunities.
- Supportive Environment: Be part of a team that values collaboration, creativity, and innovation.
- Comprehensive Benefits: Enjoy medical and dental benefits, profit sharing, and paid training to help you develop the skills you need to succeed.
- Great Work Culture: Join a fast-paced, energetic environment where your contributions are valued, and you’ll make a direct impact on the success of fundraising efforts.
Apply Now to begin your journey in nonprofit fundraising and customer service with Invictus Inc.!
Salary : $50,000 - $65,000
