What are the responsibilities and job description for the Entry Level Customer Service - Full Training Provided position at Invictus Inc.?
At Invictus, we specialize in creating impactful experiences that drive success for our clients. We are passionate about connecting organizations with their target audience through innovative events and fundraising strategies. As we continue to expand, we are looking for enthusiastic, customer-focused individuals to join our team in an Entry Level Customer Service role. No experience? No problem! We provide full training to help you succeed.
What You’ll Do:
- Provide excellent customer service by answering inquiries, resolving issues, and maintaining positive relationships with clients.
- Assist in the coordination of events and fundraising campaigns by supporting customer interactions and ensuring smooth operations.
- Promote and explain our services to clients and potential customers in a professional and engaging manner.
- Work closely with the marketing and fundraising teams to help ensure that events run smoothly and achieve their objectives.
- Collect feedback from clients and contribute ideas to improve customer satisfaction and enhance event experiences.
- Participate in training sessions and workshops to develop your skills in customer service, event coordination, and fundraising.
What We’re Looking For:
- A positive attitude and eagerness to learn.
- Strong communication skills, both written and verbal, with a focus on delivering exceptional customer service.
- Ability to thrive in a fast-paced, dynamic environment and work well under pressure.
- A team player who enjoys collaborating and contributing to a shared goal.
- No previous experience required – full training will be provided!
- A passion for helping others and making a difference through events and fundraising.
Why Join Us?
- Full training provided to ensure your success in the role.
- Competitive salary and performance-based incentives.
- Opportunities for career advancement and professional growth.
- A supportive and collaborative team culture.
- The chance to make a tangible impact in the community by supporting fundraising efforts.
Salary : $48,000 - $58,000
