What are the responsibilities and job description for the Client Relations Associate position at Invictus Incorporated?
We are looking for a Client Relations Associate to join our team at an event marketing and fundraising firm specializing in community outreach. This entry-level position offers the opportunity to support clients while helping to organize and execute impactful fundraising and event marketing campaigns. If you are passionate about making a difference in the community and building meaningful relationships with clients, this is the perfect role for you!
Key Responsibilities:
As a Client Relations Associate, you will:
Serve as the primary point of contact for clients, assisting with their inquiries, providing updates, and ensuring their needs are met throughout the event planning and fundraising process.
Execute community outreach events and fundraising campaigns, ensuring smooth operations and high levels of client satisfaction.
Build strong, lasting relationships with clients by understanding their needs and delivering exceptional service.
Maintain consistent and clear communication with clients, team members, and other stakeholders to keep everyone aligned and informed.
Address client concerns or issues promptly, offering solutions and ensuring that their experience is positive and seamless.
Assist with tracking campaign progress, providing clients with updates, and gathering feedback for continuous improvement.
Help with organizing event materials, managing client documentation, and assisting with general event logistics.
Requirements:
The ideal Client Relations Associate will have:
Strong Communication Skills: Excellent verbal and written communication abilities to engage effectively with clients and colleagues.
Customer-Centric Mindset: A passion for providing exceptional service and building lasting relationships.
Organizational Skills: The ability to manage multiple tasks, deadlines, and client expectations in a fast-paced environment.
Team Player: Ability to work collaboratively with internal teams to ensure client goals are achieved.
Attention to Detail: Focused on accuracy and ensuring client information and event details are organized and up-to-date.
Interest in Event Marketing & Fundraising: A desire to work in the event marketing and nonprofit fundraising sectors is highly encouraged.
Previous Experience: Customer service, event coordination, or client-facing experience is a plus, but not required for this entry-level role.
Benefits:
Competitive Compensation: Enjoy a competitive salary along with performance-based incentives.
Healthcare & Dental Benefits: Comprehensive medical and dental coverage to support your well-being.
Professional Development: Access to paid training and opportunities for career growth within the event marketing and fundraising sector.
Dynamic Team Environment: Work in a collaborative and supportive environment where your contributions make a real impact on the community.
Work-Life Balance: Enjoy flexible scheduling and a positive workplace culture.
Career Growth: As an entry-level position, there are plenty of opportunities for upward mobility as you gain experience in the event marketing and fundraising industry.
Why Join Us?
Make an Impact: Work on meaningful fundraising campaigns and community outreach initiatives that support nonprofit organizations and important causes.
Career Advancement: With ongoing training and support, you will have the opportunity to grow within the company and take on leadership roles.
Collaborative Culture: Join a team that values teamwork, creativity, and success, where your contributions are recognized and celebrated.
Salary : $50,000 - $60,000
