What are the responsibilities and job description for the Client Service Representative – Entry Level – Immediate Hire position at Invictus Marketing Solutions?
We are looking for a motivated and enthusiastic Client Service Representative to join our dynamic team! This entry-level position is ideal for individuals eager to start their career in customer service and develop valuable skills in client relations. As a Client Service Representative, you will play a vital role in ensuring client satisfaction and supporting our business goals.
Key Responsibilities:
- Client Interaction: Serve as the first point of contact for clients, answering inquiries and providing accurate information about our products and services.
- Problem Resolution: Assist clients in resolving issues efficiently to ensure a positive experience.
- Account Management: Maintain accurate and confidential client records and databases.
- Team Collaboration: Work with other departments to ensure smooth communication and efficient service delivery.
- Feedback Collection: Gather client feedback to provide insights that improve service quality and customer satisfaction.
Qualifications:
- Education: High School Diploma or GED required; Associate’s or Bachelor’s degree is a plus.
- Experience: No prior experience required; we welcome recent graduates and individuals eager to learn.
- Communication Skills: Excellent verbal and written communication skills with a friendly, professional demeanor.
- Interpersonal Skills: Strong ability to build relationships with clients and team members.
- Detail-Oriented: Ability to manage multiple tasks while paying attention to detail.
What We Offer:
- Training: A comprehensive training program to set you up for success.
- Career Growth: Opportunities for professional development and advancement.
- Supportive Environment: A positive, collaborative workplace where your contributions are valued.
- Compensation: Competitive salary with performance-based incentives.
Salary : $35,000 - $50,000
