What are the responsibilities and job description for the Senior Solutions Engineer position at InvoiceCloud?
Job Description
Job Description
About InvoiceCloud :
InvoiceCloud is a leading provider of online bill payment services. Founded in 2009, the company has grown to be one of the leading disruptors in the cloud-based electronic bill presentment and payment (EBPP) space, helping institutions put customer experience first. By switching to InvoiceCloud, clients can improve customer engagement, loyalty, and efficiency while reducing churn and missed payments in the process. With over 50 million payments processed annually, InvoiceCloud is one of the most secure, innovative, and inclusive fintech solutions in the market. To learn more, visit www.InvoiceCloud.com.
The Senior Solutions Engineer will utilize their experience and knowledge of Invoice Cloud technology, industry standards, and engineering principles to assess technical options and design high quality solutions for new software partners and clients.
Working directly with our partners and clients, Solutions Engineers will engage early in the customer life cycle as technical consultants, providing product expertise, API coaching, integration designs, and coordination of systems integration testing. Throughout the life cycle, Solutions Engineers will collaborate with Invoice Cloud's implementation and engineering teams to ensure high quality solutions are delivered.
What You'll Do :
- Work with partners and clients to determine their integration needs & capabilities using a structured requirements discovery process.
- Work closely with an integrations project manager to size, scope, and plan the partner integration effort.
- Create integration designs, including the specifications for file layouts and web service calls to facilitate invoicing and payments in conjunction with the partner system.
- Support implementation teams on delivery projects as they bring new clients live on the partner integration.
- Design modifications and enhancements to existing partner designs to improve functionality and expand our reach in the partner's market segment.
What We Seek :
InvoiceCloud is an Equal Opportunity Employer.
InvoiceCloud provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact jobs@invoicecloud.com.
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To all recruitment agencies : InvoiceCloud does not accept agency resumes. Please do not forward resumes to our job's alias, employees, or any other organization location. Invoice Cloud is not responsible for any fees related to unsolicited resumes.
