IO Datasphere, Inc. has been providing project management, software development and IT staff augmentation services to our clients in the Midwest and throughout the U.S. since 1996. We are an approved vendor on contract to provide software development and IT staff augmentation services for the States of Illinois, Michigan, Minnesota, Iowa, and Wisconsin. We also provide these services to businesses, as well as local and county governments, in the Midwest and nationwide.

Our client is looking for a ServiceNow Administrator. The primary responsibility of the ServiceNow Administrator is for the day-to-day administration, configuration, and ongoing maintenance of the ServiceNow platform. This will include supporting processes like Incident, Problem, Change, CMDB, Discovery, Asset, Service Catalog, Knowledge, Service Portal, Performance Analytics and other service modules.

Knowledge, Skills and Abilities Required:

• Excellent problem-solving skills
• Strong written and verbal communication skills.
• Partners with users to create/modify process workflows, reporting and dashboards in addition to developing knowledge, technical and process documentation.
• Stays abreast of new features and functionality, playing a key role in driving continual improvement.

NOTE: Local candidates highly preferred. Oakland County has a hybrid work schedule, 2 days per week on-site.

Location: Pontiac, MI (Hybrid 2 days/week on-site)

Contract: 1 year

Skills Required:

• 5 years - ServiceNow Administration
• 5 years - Microsoft 365 Services
• 5 years - PowerBI
• 5 years - PowerApps Salesforce
• 5 years - Agile
• 5 years - Requirements gathering, configuration, integration and testing.

***Rate depends on experience

*** Local candidates preferred, not mandatory

*** Candidates authorized to work in the US are encouraged to apply. We are not sponsoring H1B candidates at this time.

*** Companies submitting candidates should only submit direct W2 employees for this position.

Please submit your resume by using the "URL" below