Case Manager

IOCP is a nonprofit that provides services in food, case management, emergency financial assistance, employment services, and childcare resources to those residing in our service area. We are looking for two Case Managers to play a key role in delivering services to clients where they are at: virtually, at IOCP’s main offices, or at one of our neighborhood program sites.

Case Managers work 1:1 with IOCP clients to assess needs, connect to resources, develop and implement plans to work toward increased stability and the achievement of individual goals. This position supports client movement toward increased stability through general case management and extended rental assistance. If you are looking for a career where you can have a purposeful, direct impact on people in our community, we want to hear from you!

Why IOCP

• Compensation $51,000 - $53,550 annually
• Star Tribune Top Workplace 2024!
• Hybrid work environment
• Full-time, benefits eligible
• Medical, Dental, Vision, FSA, HSA, 401(k), Life and Disability Insurance, Employee Assistance Program
• Nine paid holidays
• Generous PTO (starting at 21 days annually)
• Six weeks of paid leave for employees eligible for parental or medical leave

What You Will Do

• General case management including initial client program enrollment, needs assessment, crisis response, goal planning, and internal/external program referral
• Support clients to develop and implement a plan to achieve stability goals; provide connections to external and internal resources, access to financial assistance, information and referral, advocacy, counseling and problem-solving assistance in support of housing retention and stability goals
• Extended rent – request and review required documentation from clients monthly to maintain ongoing program participation

About IOCP

Our clients and staff come from all walks of life! Inclusionary relationships are core to our role as an employer, service provider, partner, and community leader. We embrace diversity and are committed to promoting an inclusive environment across all types of difference.

Our work environment is client-centered, values-driven, team-oriented, diverse, and focused on learning and professional development. We have a strong internal culture of collaboration and team support, and a deep commitment across staff to our mission and values. Supervisors are extremely supportive of self-care, will help you grow, and give you a platform to do amazing work. Our team is tight knit, supportive and has fun together! Learn more about us here: https://iocp.org/.

How to Apply

Interested candidates should apply online through the Paylocity applicant portal. Feel free to attach a cover letter telling us about yourself. Candidates are considered as submissions arrive. Position is open until filled.

IOCP values a diverse work environment. People of color and people from other underrepresented communities are strongly encouraged to apply. IOCP is an Equal Opportunity Employer.

What You Will Bring

• BSW and 5 years of experience in a social services setting
• Two years of experience providing case management services to individuals and families
• Thorough understanding of the case management process
• Ability to creatively problem-solve and complete complex tasks
• Strong computer skills
• Excellent organization and time management skills
• Ability to maintain professional boundaries
• Strong interpersonal, verbal and written communication skills
• Ability to work effectively in a diverse environment and within a team
• Demonstrated ability to excel in a team environment
• Ability to maintain a steady, calm approach to work during busy times
• Must have access to reliable transportation, a valid driver’s license and safe driving record and be willing to travel between work sites