Donor Engagement Manager

IOCP is a nonprofit that provides services in food, case management, emergency financial assistance, employment services, and childcare resources to those residing in our service area. We are looking for a Donor Engagement Manager to join our team!

The Donor Engagement Manager is responsible for developing and executing comprehensive donor experience, cultivation, and retention strategies that support the mission and strategic direction of IOCP. This role will develop critical systems and structures to support major and planned giving programs. If you are a great teammate, leader, and enjoy building new systems to support revenue generation, this is the job for you!

Why IOCP

• Compensation: $75,000 - $85,000
• Star Tribune Top Workplace 2024!
• Hybrid work environment
• Full-time, benefits eligible
• Medical, Dental, Vision, FSA, HSA, 401(k), Life and Disability Insurance, Employee Assistance Program
• Nine paid holidays
• Generous PTO (starting at 21 days annually)
• Six weeks of paid leave for employees eligible for parental or medical leave

What You Will Do

• Design and implement structures and strategies to cultivate, steward, and retain IOCP donors
• Develop and maintain relationships with segmented donors, ensuring personalized engagement
• Create targeted engagement plans to maximize giving potential across different donor levels
• Partner with leadership staff and teammates to identify potential major donors and develop strategies for long-term engagement
• Develop and manage a comprehensive donor recognition program
• Leverage donor database to support strategic objectives, segmentation, and reporting
• Track and analyze donor engagement data to evaluate the success of campaigns and initiatives, adjusting strategies as needed
• Create and nurture a strong team with a shared focus on high quality customer service

About IOCP

Our clients and staff come from all walks of life! Inclusionary relationships are core to our role as an employer, service provider, partner, and community leader. We embrace diversity and are committed to promoting an inclusive environment across all types of difference.

Our work environment is client-centered, values-driven, team-oriented, diverse, and focused on learning and professional development. We have a strong internal culture of collaboration and team support, and a deep commitment across staff to our mission and values. Supervisors are extremely supportive of self-care, will help you grow, and give you a platform to do amazing work. Our team is tight knit, supportive and has fun together! Learn more about us here: https://iocp.org/

How to Apply

Interested candidates should apply online through the Paylocity applicant portal. You must provide a resume and cover letter. Candidates are considered as submissions arrive. Position is open until filled.

IOCP values a diverse work environment. People of color and people from other underrepresented communities are strongly encouraged to apply. IOCP is an Equal Opportunity Employer.

What You Will Bring

• Minimum of 5-7 years of experience in donor relations, fundraising, or a related field, preferably within a nonprofit organization
• Proven track record of success in donor cultivation, stewardship, and major gift fundraising
• Experience managing donor databases and using CRM software (e.g., Raiser’s Edge)
• Strong interpersonal skills with the ability to build relationships with donors and volunteers
• Excellent written and verbal communication skills, with the ability to create compelling donor communications
• Strategic thinker with experience in developing and executing engagement strategies
• Ability to work independently, manage multiple priorities, and meet deadlines
• Strong analytical skills with experience in using data to inform decisions
• Team-oriented and collaborative approach to working with colleagues across departments