What are the responsibilities and job description for the Banking Operations Coordinator position at Ion Bank?
Ion Bank Culture
We foster a culture of teamwork, inclusivity, and employee growth. Our goal is to provide exceptional customer service and deliver results-driven solutions.
Job Responsibilities
In this role, you will be responsible for leading the sales process, supervising branch staff, and ensuring the efficient operation of the branch. You will also engage with customers, resolve complex research situations, and enforce the Bank's security policies.
Key Responsibilities
Sales Leadership: Lead sales activities, motivate staff, and contribute to branch performance.
Branch Oversight: Supervise and develop branch staff, ensure efficient operations, and provide support to the Branch Manager.
Customer Engagement: Engage with customers, respond to inquiries, and resolve issues.
Research and Resolution: Resolve complex research situations and complete customer transactions accurately.
Security and Compliance: Enforce the Bank's security policy and loss prevention guidelines within the branch.
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