What are the responsibilities and job description for the Float Teller position at Ion Bank?
Job Type:
Hourly, Part Time 28 Hours
Schedule:
Monday, Tuesday Wednesday, Friday, and every Saturday.
Who We are:
At Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achieve their financial goals. We are passionate about our Service Standards and live by them every day.
As a result of Ion’s continued growth, the bank consistently provides robust and diverse development programs for its employees with a goal of personal expansion. Not only does Ion prioritize its internal team, but additionally values the communities that the employees serve. The bank consistently encourages volunteerism from its employees to support customers and beyond. Apply now to join the Ion community!
Who we are seeking for this role:
The ideal candidate will demonstrate and encourage high standards of behavior that is consistent with Ion’s service Philosophy of Safety & Security, Accuracy, Responsiveness, Friendly, Personalized Service. Consistently demonstrates a strong commitment to Ion, willing to go “above and beyond” whenever necessary. This individual thrives in an environment that encourage teamwork and promotes inclusion by working with a variety of people.
As a Float Teller you are responsible for:
Providing superior customer service while processing customer transactions and performing daily retail-banking functions accurately and efficiently. Possess a working knowledge of bank products and services. Actively cross-sell products and services and make appropriate referrals. Comply with applicable banking regulations as well as Bank policies and procedures.
Responsibilities:
- Ensure company service standards are continually achieved in areas of responsibility.
- Process customer financial transactions accurately, efficiently, and courteously.
- Establish an open dialogue with customers to cross-sell Bank products and services, make referrals to appropriate parties, in order to meet their banking needs while maintaining the Bank’s privacy standards.
- Contribute to the achievement of established branch goals by recognizing and acting upon sales and referral opportunities.
- Recognize and properly report any and all fraudulent, counterfeit or suspicious activity by customers or employees to the Security Department.
- Maintain a safe and secure working environment by adhering to established security procedures.
- Maintain authorized cash supply. Accurately balance teller window and/or ATM machine daily.
- Work within the framework of the Bank’s security policy and program and the Bank’s loss prevention guidelines.
- Accurately complete forms, applications, and reports in accordance with procedures.
Education and Qualifications:
- High school diploma required.
- One-year customer service and/or cash handling experience, or some comparable combination of education and experience.
Benefits:
- 401k and Employer Match
- Disability
- Educational Assistance
- Wellness Programs
- Employee Assistance Program
- 15 Paid Time Off Days
- Job Shadowing
- Volunteer Opportunities
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Ion Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or veteran status.
