VP, Financial Crimes Investigations & Fraud Intelligence Unit

Key Result Areas

· Effective investigation of crimes attempted or committed against the bank

· Compliance with Federal and State Banking Regulations

· Provide support for managers and senior members of the team for growth and development

Supervised By

FVP, Deposit Operations Officer

Supervises Directly

Manager-Financial Crimes Investigations Indirectly: Supervisor-Card Fraud, Senior Investigator Fraud Intelligence Unit, Fraud Investigator II/ Bank Settlement Specialist/Fraud Investigator I, Card Fraud Investigator I, Card Fraud Investigator II, Interns.

Essential Functions

· Provide support and guidance to Financial Crimes Investigations group and Fraud Intelligence Unit. Ensure procedures are sound and implement changes as necessary.

· Administrator ID Theft Red Flags program.

· Administrator Fraud Intelligence program.

· Perform ongoing review and enhancement of the bank’s loss mitigation and recovery programs.

· Ensure timely investigation of internal/external crimes attempted or committed against the bank.

· Maintain proficiency in Financial Crimes Investigations; attend FIU and fraud prevention training.

· Collaborate with personnel from other departments when conducting investigations, as appropriate.

· Liaison with Federal, state and local law enforcement agencies, regulatory authorities, Financial Institutions, and legal teams to provide evidence and support legal proceedings.

· Ensure activities within assigned functional area of responsibility are in compliance with State and Federal regulations.

· Oversee timely monthly, quarterly, and yearly dashboards or reports on fraud losses and suspicious activity reports.

· Manage and lead the team for growth and success

· Lead investigations of a wide variety of suspected financial crimes, including money laudering, terrorist financing, fraud, cybercrime amongst others

Compliance

· Ensure activities within assigned functional area of responsibility are in compliance with State and Federal regulations

· Knowledge of Bank policies and procedures

· Responsible for compliance regulations related to this position and receiving appropriate training including but not limited to:

o Bank Secrecy Act (BSA)

o Office of Foreign Assets Control (OFAC)

o All other applicable USA Patriot Act

o All other applicable compliance regulations are identified by subject matter experts and are listed in the master compliance training spreadsheet

Other Functions

· Complete annual report on the ID Theft Red Flags program.

· Complete annual report on Losses.

· Company liaison Financial Crimes Investigations.

· Effective communication skills.

· Participate in outside fraud organization(s)

· Perform other duties as requested.

*The above is a description of the ordinary duties of the position. It should be expected that from time to time other duties, both related and unrelated to the above, may be assigned and, therefore, required.*

Education and Experience

· Bachelor’s degree required, plus Certified Financial Crimes Investigator (CFCI) or equivalent. Three to five years bank fraud management or some comparable combination of education and experience. Certified Cyber Crimes (CCCI) or equivalent and master’s degree a plus.

Equipment and Software

· Ability to operate personal computer, alarm system, security system, fax machine, telephone, photocopier, various printers, currently used Bank hardware and software.

· Knowledge of Verafin a plus.

Physical Qualifications

· Frequently work or visit one or more buildings of the Bank with occasional reason to travel or be outside on business

· Ability to express or exchange ideas by means of the spoken word, both speak and hear

· Ability to lift up to 10 pounds occasionally and/or a negligible amount of lifting frequently or constantly to move objects

Other Qualifications

· Ability to deal with people beyond giving and receiving instructions such as in a team, supervisory, marketing, or counseling setting

· Ability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure

· Ability to maintain relationships that facilitate task accomplishments; to cooperate and resolve conflicts; to recognize needs and be sensitive to others

· Ability to exchange information with others clearly and concisely, to present ideas, facts, and technical information

· Ability to influence people in their opinions, attitudes, or judgments about ideas or things; to motivate, convince, or negotiate

· Ability to identify task requirements and monitor progress toward accomplishment

· Ability to receive guidance and supervision; follow work rules, work procedures; meet deadlines, punctuality, and attendance standards, etc.

· Ability to systematically identify and define problems, evaluate alternatives, and implement cost-effective solutions

· Ability to effectively communicate findings and recommendations to diverse stakeholders

· Strong leadership abilities

· Possess excellent Communication skills, the ability to delegate, and willingness to leverage the right collaboration tools