What are the responsibilities and job description for the Orthodontic Treatment Coordinator position at ION Orthodontics?
Are you a superstar at connecting with people? Do you have a knack for turning questions into smiles and consultations into commitments? ION Orthodontics is on the hunt for a Treatment Coordinator who’s ready to individuals and families take the first step toward their best smiles yet.
About Us:
At ION Orthodontics, we don’t just straighten teeth—we create confidence, inspire joy, and build lifelong relationships. We’re a fast-paced, growing practice with big goals and even bigger heart. Our team thrives on energy, positivity, and creating WOW experiences for our patients every day.
What You’ll Do:
- Be the Face of the Office: Welcome new patients, guide them through consultations, and set the tone for an amazing orthodontic experience.
- Present Treatment Plans: Use your excellent communication skills to explain treatment options in a way that’s easy, exciting, and empowering.
- Drive Results: Convert consultations into starts by building trust and demonstrating the value of orthodontic care.
- Own Your Role: Take initiative, think outside the box, and actively look for ways to make the patient experience even better. You’re not just here to follow a script—you’re here to make an impact!
- Solve Problems: Be proactive in addressing challenges, streamlining processes, and ensuring every consultation runs smoothly and efficiently.
- Embrace Technology: Navigate digital tools and software with ease, ensuring smooth scheduling, payment plans, and follow-ups.
- Make It Fun: Keep the experience upbeat and engaging—whether it’s cracking a joke, celebrating milestones, or adding a touch of creativity to the process.
Who You Are:
- People Person: You love meeting new people, building relationships, and putting nervous patients (or moms) at ease.
- Sales Pro: You’re confident, persuasive, and goal-oriented with a track record of hitting sales targets or KPIs.
- Problem Solver: You thrive on challenges and see them as opportunities to shine. You don’t wait for solutions—you create them.
- Forward-Thinking: You’re progressive and open to new ideas, always looking for ways to elevate the experience for patients and teammates.
- Detail-Oriented: You juggle multiple tasks like a pro and never let the details slip through the cracks.
- Tech-Savvy: You’re comfortable with scheduling software, digital presentations, and patient communication platforms.
- Team Player: You collaborate well and bring positive energy to every interaction.
What You’ll Need:
- Experience in sales, customer service, or a related role (bonus points for dental or orthodontic experience!).
- Exceptional communication and presentation skills.
- A can-do attitude with a willingness to learn and grow.
- Availability to work some evenings and weekends, as needed for marketing events.
Why You’ll Love It Here:
- Performance-based incentives.
- A supportive and fun team that feels like family.
- Growth opportunities within a thriving practice.
- The chance to make a real difference in people’s lives every day.
- Regular team events, celebrations, and an office culture that values FUN as much as function.
Ready to Join Our Smile Squad?
If you’re ready to bring your passion for people, problem-solving skills, and A-game to ION Orthodontics, we want to hear from you! Send us your resume and a short note about why you’d be the perfect fit for this role.
Let’s make smiles happen—together!
Job Type: Full-time (estimated 32 hours per week)
Salary: $18.00 - $20.00 per hour
Job Location: Port St. Lucie, FL
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 32 – 34 per week
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
- Opportunities for advancement
- Paid sick time
- Professional development assistance
Schedule:
- Monday to Friday
Ability to Commute:
- Port Saint Lucie, FL 34952 (Preferred)
Work Location: In person
Salary : $18 - $20